Trauma Care Supervisor

Organization: The Rape Crisis Center

Location: Madison, WI

Supervised by: Senior Director of Client Services

FTE: 1.00

Compensation: $45,800 – $51,500


Position Summary

The Trauma Care Supervisor (TCS) is a licensed therapist with experience providing counseling and and/or therapy to a diverse clientele of sexual assault survivors. The TCS is responsible for providing clinical supervision to RCC’s advocacy staff who provide crisis counseling, stabilization, support groups and advocacy.  The TCS is only responsible for clinical supervision and not staff management. The TCS provides trauma-informed, responsible, culturally competent, ethical counseling as well as supervision that boosts the competency and capacity of advocacy staff in order to best serve a wide range of survivors of sexual violence in Dane County. All RCC employees must be committed to providing services with and to a variety of cultures with cultural awareness, sensitivity and humility and all employees must complete the RCC Helpline training.


Duties and Responsibilities


  • Provide supervision that promotes self-determination and empowerment for clients, and best practices, self-care, and ethical practice for RCC advocates.
  • Provide individual supervision to each of RCC’s advocacy staff. Case consultation will be used to enhance and build skills for the advocates, help them manage client support, as well as to provide ethical and emotional support for them in their work.
  • Participate in training and supervision of graduate student advocacy interns.
  • Develop and maintain an expertise in methods of counseling and advocacy that are most effective for survivors who are marginalized based on their race, ethnicity, gender, gender identification, religion, age, ability, or other factors.
  • Provide regular reports and information to the Senior Director of Client Services on client service gaps, themes in survivor needs, areas for client services improvement, professional development needs and support needs for advocacy staff.

Crisis Stabilization, Advocacy and Referrals

  • Provide gap counseling services to survivors who are on a waiting list for mental health services.
  • Provide short-term crisis intervention services by phone and in-person to survivors across the spectrum of sexual violence, as well as their support people and other community members.
  • Provide accurate and up-to-date information and referrals to callers and clients.
  • Support advocacy staff in the provision of accompaniments and support to survivors as they report to police, apply for restraining orders, participate in court hearings and trials, receive post-sexual assault medical exams and forensic evidence collection, and engage in school-based services including but not limited to Title IX rights.
  • Empower sexual assault survivors with all options and accurate information regarding involvement with law enforcement, the criminal justice system, Crime Victim’s Compensation and SAFE funds, restraining orders, forensic medical exams, and other healing related resources and information following a sexual assault.
  • Work collaboratively with community organizations and agencies such as law enforcement, District Attorney’s Office, the Sexual Assault Nurse Examiner program, human services agencies, non-profit social services and other community partners.
  • Provide short-term solution-focused emotional support.

Program and General

  • Attend regular staff meetings and in-services, maintain regular contact with staff and supervisor, document services provided, and assist in office operations.
  • Other duties as assigned.

Required Qualifications

  • Licensed therapist (LPC, LMFT or equivalent doctoral license).
  • Five years of clinical experience.
  • Experience providing therapy to clients of color, LGBTQIA+ clients and other marginalized clients.
  • Clear, demonstrated understanding of sexual violence and trauma.
  • Commitment to using a trauma-informed, empowerment based model.
  • Ability to work flexible hours.
  • Satisfactory criminal background check.
  • Understanding of privilege and oppression and its impact on client needs and services.
  • Commitment to maintaining client confidentiality.

Prefered Qualifications

  • Personal and professional experience in communities of color.
  • Bilingual in Spanish and English.
  • Extensive experience working with survivors of sexual assault trauma.

Physical Requirements
These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

  • Work is primarily performed in an office environment with minimal exposure to injury.
  • Must be able to lift and move up to 20 pounds.
  • Ongoing daily use of computers and telephone.
  • Walk, sit, stand, bend, climb, and use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk, hear, read, count, and write.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Must be able to work with frequent interruption.
  • Low to moderate noise level.
  • Travel as needed to perform the duties of the job.

To apply, email a resume, detailed cover letter and three professional references with complete contact information to Erin Thornley Parisi, Executive Director at


RCC is an equal opportunity employer. We welcome and highly encourage racial minorities, women, other minorities, bilingual candidates and individuals with disabilities to apply.

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