Emergency Phone Worker

Organization: Journey Mental Health Center

Location: Madison, WI

We have an opening for an Emergency Phone Worker in our Emergency Services Unit! The Emergency Phone Worker (CSI) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff.  Services provided by this position may include assessment, treatment planning, referrals and case management.  The Emergency Phone Worker is responsible for a variety of tasks related to telephone screening, assessment, intervention, counseling, referral and follow-up with persons who are experiencing a mental health emergency.  These services are based on an understanding not only of the consumers’ symptomatology, but also of his/her strengths and social/cultural resources.  He/she works rotating shifts as necessary to enable the unit to operate 24 hours/day, 365 days/year and can on occasion provide flexible fill-in coverage when needed.

Read the full article at: https://www.jobsinmadison.com/j/38417811?pc=38EC10E985