Family Navigator

Degree and area of specialization:

Masters’ degree in social work, psychology, or related field required.

Job Location: Madison, WI

Position Summary:

The Waisman Center is dedicated to the advancement of knowledge about human development, developmental disabilities, and neuro-degenerative diseases throughout the lifespan. One of only 14 centers of its kind in the United States, the Waisman Center encompasses laboratories for biomedical and behavioral research, a brain imaging center, and a clinical bio- manufacturing facility for the production of pharmaceuticals for early stage human clinical trials. In addition to its research efforts, the Center provides an array of services to people with developmental disabilities, offers numerous educational and outreach programs to young children and their families, and trains scientists and clinicians who will serve our nation in the future.

This position will be within the Public Policy and Systems Change work unit, University Center for Excellence in Developmental Disabilities (UCEDD). The Wisconsin Care Integration Initiative (WICII) project aims to increase family-centered, integrated systems of care for children with autism spectrum disorders and other developmental disabilities (ASD/DD). WICII will demonstrate innovative strategies to address goals of the existing Wisconsin Act Early State Plan to enhance screening, referral for diagnostic and early intervention services, and timely enrollment in treatment services for children with ASD/DD, with a particular focus on building community-based capacity in medically undeserved areas and populations.

This position is responsible for supporting family navigation services programming of the WICII project by serving as a contact to answer complex and sensitive questions from families, conduct developmental and autism surveillance and screening and to provide consultation and technical assistance to staff at community-based agencies.

Principal duties:

65% – Family Navigation Services

  • Respond to complex and sensitive questions from families referred for family navigation services;
    identify and discern relevant information and prepare summaries of family concerns in order to
    screen, triage and provide assessment planning for the interdisciplinary team.
  • Conduct developmental and autism surveillance and screening.
  • Provide information and referral, assistance, follow-up, support and advocacy education to families
    of children and youth, or to individuals, with disabilities/special health care needs.
  • Provide family navigation services including chart review and preparation; consultation regarding
    community services (e.g., educational, health, family support, sibling issues); consultation to
    members of interdisciplinary team; shared plan of care development and implementation;
    consultation (with consent) to community providers; and participation in clinic family conferences.

20% – Community Training, Consultation and Technical Assistance

  • Provide consultation, training and technical assistance to staff of community-based agencies in areas related to autism and developmental disabilities and special health care needs.
  • Participate in local and state training.

10% – Research, Evaluation, Dissemination

  • Participate in quality improvement and evaluation activities.
  • Evaluate and recommend updates to family navigation processes or services as appropriate.
  • Track service delivery, training, consultation, and technical assistance activities according to specified protocols.
  • Document information in relevant databases.

5% – Other Duties to Support Core Functions of UCEDD

  • Assist in the preparation, implementation and evaluation of grants as relevant.
  • Foster coordinated planning and programming with others in the Waisman Center UCEDD and Intellectual & Developmental Disabilities Research Center (IDDRC).
  • Provide short term mentoring to UCEDD trainees based on incumbent’s discipline scope of practice.

Additional Information:

  • A Criminal Background Check will be performed.
  • Must complete HIPAA training and receive certification within the first 5 days of employment and
    annually thereafter within 5 days of notification.
  • Must complete “Preventing Sexual Harassment and Sexual Violence at UW-Madison” training.
  • Reporting requirements must be completed in a timely manner, including but not limited to effort reporting and outside activities reporting.

Minimum number of years and type of relevant work experience:

Required Experience:

  • A minimum of 3 years’ experience serving children with developmental disabilities and their families.
  • At least 2 years’ experience providing information, resources and referrals to families relevant to the service delivery system for children with disabilities.

Well-qualified applicants will have the following preferred experience:

  • Experience collaborating with health care and social service community partners.
  • Experience conducting developmental and autism surveillance and screening.
  • Experience working in an academic setting, preferably with supervision of students.


To be considered, applications must be submitted online. Please click on the “Apply Now” button to start the application process. Please upload a cover letter and resume detailing your interest and qualifications as it relates to this position.

To ensure consideration, application must be received by: October 23, 2019.

Attachment: Family Navigator_PVL 100565_Public Version