Mobile Advocate

POSITION: Mobile Advocate

REPORTS TO: Director of Victim Services

Organization: HOPE HOUSE OF SOUTH CENTRAL WISCONSIN, INC.

POSITION SUMMARY:

Advocate provides immediate crisis intervention services to respond to the health and safety of clients; supportive counseling to improve clients coping skills, overall functioning, and ability to make decisions during stressful times; and provides other emergency services that are intended
to restore the client’s sense of dignity and self-esteem. Clients include primary and secondary victims/survivors of domestic/dating violence, stalking, sexual assault, human trafficking, child abuse/neglect and elder abuse.

RESPONSIBILITIES:

  • Client Services
    • Provide crisis intervention/crisis response services including assessing safety and risk factors. Facilitate access to emergency care, shelter, and support services.
    • Provide information, support and resources to help victims make informed choices.
    • Provide education on issues related to domestic/sexual violence including trauma, coping strategies, healing from abuse, etc.
    • Answer Hope House’s 24-hour crisis/helpline
    • Make appropriate referrals for community based services (i.e. law enforcement, SANE, physical and mental health services, crime victims’ compensation, public health, victim witness, schools, social services, etc.)
    • Provide advocacy and accompaniment as needed or requested.
    • Provide follow-up services for program participants.
    • Representing assigned portion of service area, work with the Non-Residential Services
    • Team to determine county-specific goals, objectives, and implementation plan and strategies.
    • Plan, coordinate, implement and facilitate support groups focusing on choices, safety, personal wellness, coping skills and healthy relationships.
  • Systems Advocacy
    • Identify and create community partnerships/alliances with individuals, agencies and organizations that may have contact with victims/survivors.
    • Actively participate in Coordinated Community Response Teams, Community Networking Group, I-Teams and other on-going formal networks of local stakeholders to ensure communication and collaboration between Hope House and other systems.
    • Participate in training opportunities for law enforcement, health care providers, judicial officials and human services to provide education on issues related to domestic/sexual abuse.
    • Awareness and Education
    • Publicize and promote knowledge of Hope House services and provide information on how to access services among the public, community services providers, law enforcement, health care providers, etc.
    • Participate in community events and activities to increase awareness of domestic violence/sexual assault and inform how to access Hope House services.
  • On Call Rotation
    • Respond to requests from hospitals, health care providers, law enforcement and human services departments to provide direct client services for victims/survivors. Provide accompaniment for victims/survivors as requested.
    • Respond to law enforcement requests for advocacy services including victim interviews, Lethality Assessment Protocols, and faxed/email referrals.
    • Provide emergency transportation to clients entering shelter when safe to do so and no other option is available.
    • Provide shelter shift coverage on-site in the event the staff regularly scheduled is not able to work.

QUALIFICATIONS:

Education/Experience:

  • Minimum of Bachelor’s Degree in Criminal Justice, Women’s Studies or related field.
  • Two years of experience providing legal advocacy to victims of domestic assault or other crimes.
  • Knowledge of social service, welfare, mental health and justice systems pertinent to the needs of abused persons.
  • Experience working with diverse populations.
  • Ability to maintain high level of confidentiality is essential.

PHYSICAL DEMANDS:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to stand, sit, talk, hear, walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to smell.
  • The employee must occasionally lift and/or move up to 50 lbs.
  • Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK CONDITIONS:

The work conditions for this job description are:

  • This position is based at the Resource Center in Baraboo, WI. Travel throughout the 5 county service area and Dane county is required occasionally.
  • Access to reliable transportation and travel are required to perform essential duties.
  • Must maintain valid Wisconsin driver’s license. Obtains and maintains the required motor vehicle liability insurance requirements and an acceptable motor vehicle record.
  • Must pass criminal background check.
  • Flexible work hours are required to accommodate for after-hours/weekend on call response, client services, meetings and community events.

NOTE: This information indicates the general nature of work and level of responsibility for this position. It is not intended to be a comprehensive list of duties and responsibilities. Hope House strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, familial or marital status, and/or with regard to public assistance or any other characteristic. Hope House is an Equal Opportunity Employer.

To apply, please go to: https://www.hopehousescw.org/career-opportunities.html

Attachment: Mobile Advocate