Child and Family Outreach Worker

Department: HS Family Services
Location: Madison, WI


  • Health, dental, vision
  • vacation and sick time
  • 403(b) match after 2 years
  • company paid life insurance and long term disability
  • paid continuing education
  • no weekends or holiday work
  • Flexible spending accounts

Hours: 40 hours/week
Status: Part Year*
Location:Union Corners

The Child and Family Outreach Worker provides ongoing comprehensive support and case management services to assigned families that promote Family Well being, Parent/Child Relationships, Families as Lifelong Educators, Families as Learners, Family Engagement in Transitions, Family Connections to Peers and Community, and Families as Advocates and Leaders. Practice with families and colleagues is informed using Head Start Relationship-Based Competencies and a Trauma Informed approach; Child and Family Outreach Workers work closely with Teachers, Family Engagement Managers/Supervisors, the Mental Health Manager, Nurses, and other appropriate individuals for support in maintaining effective and appropriate practices.



  •  Minimum educational requirement of a Bachelor’s degree (Master’s preferred) in Social Work or related Human Services field, counseling or nursing with experience in the other (non-degree field).
  •  A minimum of three years’ experience working with low income, multi-cultural families.
  •  Demonstrated ability to practice from a Trauma Informed perspective and/or willingness to learn
  •  Demonstrated ability to engage hard-to-reach, high-risk families
  •  Demonstrated experience and/or skills in family support and guidance including:
  •  Effective approaches that support family self-sufficiency.
  •  Assessing family needs, setting goals and developing plans of action
  •  Providing case management, referral and support services to families
  •  Facilitating support, educational and / or planning groups
  •  Promoting community development, organization or advocacy work on behalf of low-income families
  •  Addressing mental health needs, community resource usage, case management and advocacy.
  •  Supporting social/emotional competence for children in classroom and home settings
  •  Demonstrated leadership, organizational and team work skills
  •  Knowledge of “Pyramid Model for Social and Emotional Competence” practices preferred and/or willingness to learn
  •  Knowledge of Infant Mental Health principals preferred
  •  Strong ability to multi-task and to effectively manage multiple priorities
  •  Ability to work independently and possess strong problem solving skills
  •  Possess a valid driver’s license and motor vehicle
  •  Driving Record that per Licensing requirements does not pose a threat to children that may be in vehicle
  •  Adequate liability insurance as required by the agency
  • Part Year employees have built in vacations which include summer break, 2 weeks in winter, and spring break (part year staff follow the school district calendar in which their program is located)
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