CPS – Human Services Supervisor I – Initial Assessment

Position Summary and Job Duties

To provide consultation, identify and meet professional development needs of staff and oversee case decision-making.  Oversees up to seven social workers/case managers to assure high quality service delivery to families with child abuse and neglect concerns.

Provides oversight and supervision to staff.

  • Reviews cases, applies assessment skills, and makes determinations regarding appropriate course of action.
  • Consults on cases and provides feedback and direction to staff regarding child safety.
  • Provides individual and group supervision to monitor performance and facilitate professional development.
  • Promotes family centered and strength based approaches in working with CPS families.
  • Provides after hours supervisory consultation surrounding safety of children on nights and weekends on a rotating basis.

Provides administrative oversight for CPS units.

  • Develops, implements, and evaluates program policies and procedures.
  • Assures compliance with all relevant administrative codes and applicable laws and statutes.
  • Monitors units and staff productivity and works to maximize efficiency wherever possible.
  • Interviews, selects, supervises, disciplines, and evaluates assigned staff according to HSD and Rock County procedures.

Collaborates with internal and external partners to assure coordination of services.

  • Participates as a member of the Child Protective Services Supervisory team, working collaboratively with colleagues to assure a quality continuum of services for families.
  • Represents the HSD in the community as appropriate including education and community liaison duties with regard to CPS issues/concerns.
  • Communicates and collaborates with staff and supervisors across HSD divisions to assure coordinated efforts to serve families.
  • Consultation with CPS Division Manager on a bi-weekly basis and/or more frequently if required and/or needed.

Performs other duties as assigned.
Success Factors (KSA’s)

  • Knowledge of approved social work principles and methods in the field of child welfare, family inter-relationships, and individual and group behavior.
  • Knowledge of current social and economic problems and the way in which they affect families and individuals.
  • Knowledge of child development and family system theories and practices that guide assessment of and work with children and families in crisis.
  • Knowledge of applicable state and federal codes, standards and statutes including Chapter(s) 48, 938 and 51.
  • Knowledge of automated child welfare systems (WiSACWIS).
  • Ability to communicate ideas effectively orally and in writing.
  • Ability to establish and maintain effective working relationships with families, administrative superiors, co-workers, the general public and community partners in a manner that supports collaboration.
  • Ability to stimulate staff growth and development and to give effective casework consultation.
  • Ability to collect, organize and utilize data for program improvement purposes.
  • Skills in organization and time management.
  • Skills in supervision and supportive management of staff.

Job Requirements, Education, Training & Experience

  • Bachelors degree (Masters degree preferred) from an accredited college or university with a major in Social Work or a related field.
  • Two or more years supervisory experience preferred.
  • Five or more years of experience in a public social service agency or an equivalent combination of training and experience.
  • Wisconsin Social Work certification preferred.
  • Possession of an unrestricted driver’s license and auto insurance.
  • Access to a personal vehicle to commute between county buildings and meeting locations.

Essential Job Functions (physical elements, equipment and working conditions)

Physical elements:

-Ability to stand, walk and sit

Use of Equipment:

-Ability to use a computer and computer keyboard.
-Ability to use a copier, fax, scanner and telephone.

Working Conditions:

-Ability to work non-traditional hours and be on call after hours.
-Almost all indoor work but may be required to accompany staff to community and home based visits and court.
-Potential exposure to physically or verbally abusive clients.


Read the full article at: https://www.governmentjobs.com/careers/rock/jobs/2666600/cps-human-services-supervisor-i-initial-assessment?pagetype=jobOpportunitiesJobs