Family Case Manager

Family Case Manager

Organization: Children’s of Wisconsin

Location: Milwaukee, WI

Overview of Position / Summary of Agency: At Children’s Hospital of Wisconsin, we believe kids deserve the best. Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect. We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family. Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin.

◦ Foster Care ◦ Treatment Foster Care ◦ Adoption ◦ Respite Care ◦ Child Advocacy Centers ◦ Family Case Management ◦ Family Finding

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Hospital of Wisconsin:

Responsibilities: As part of child protective services case management, the Family Case Manager actively coordinates assistance provided to children and families. The family case manager directs the child protective services case process using the Family Teaming process of a strength-based family-centered approach including: child and family assessments; development and management of service and case plans; use of resources including formal and informal supports and services to ensure child safety; evaluation and monitoring of case progress and movement toward case closure. Family case managers are responsible for decision-making and case activity that supports appropriate use of in-home safety plans, out-of-home safety plans, and permanency plans. Performs adoption case management and finalizations to include negotiating adoption assistance subsidies and completing court work. Provide Intensive In-Home case management services on designated cases. Completion of all necessary paperwork/various database input in a timely manner.

Qualifications: Knowledge acquired through a Bachelor’s Degree in Social Work, Psychology, Sociology, Criminal Justice or related degree that meets child-placing license requirements. Social Work certification preferred. One year of experience in the delivery of educational training, employment services, vocational counseling, social services or related field preferred. Case management experience with economically disadvantaged populations preferred. Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly preferred. Serves as on-call designee on a rotational basis from 5-10 pm on weekdays and 8 am-10 pm on weekends for Intensive In-Home cases. Requires a valid driver’s license, acceptable driving record, personal auto liability insurance coverage and the ability to be insured by the CHHS auto insurance carrier. Must use personal vehicle to transport children, complete in-house car seat transporter training within one month of hire and re-train biannually thereafter to maintain. Knowledge of case management techniques, including awareness of fiscal resource management related to services. Knowledge of community resources and services available to program participants. Knowledge of child development stages. Knowledge of the issues confronted by the families within the service site. Ability to work with diverse groups in a culturally competent manner. Knowledge of interviewing techniques. Ability to develop a career plan based on assessment results, skills, abilities and/or interest, comprehensive human, psychological and social needs. Demonstrated ability to organize information in a systematic method by utilizing management information systems and skilled in Microsoft Word and Excel. Strong teamwork skills. Effective oral, written and interpersonal communication skills.

Salary: 43,000 is the minimum of the range.

Additional Information: Full benefits including, health, dental, vision, paid time off, retirement matching, tuition reimbursement, mileage reimbursement, and wellness program.


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