Human Service Assistant

Job Title: Human Service Assistant
Company: Tellurian, Inc.
Experience: 2 to 20 years
Employment Type: Full Time
Job Location: Madison, WI; Monona, WI
Job Description

Tellurian’s mission is to provide essential social services to individuals with mental health, substance abuse or co-existing conditions, in addition to providing services to the homeless with mental health and/or substance abuse problems.

Program Overview:
Tellurian’s Detox Program is a 29 bed facility treating more than 5,000 patients per year. Our Program provides safe detoxification from alcohol and drugs that is both humane and protects the dignity of the patient. Our Program also prepares the patient for ongoing treatment for the substance abuse problem.

Position Overview:
Under supervision, the Human Services Assistant is responsible for assisting with the daily functions of the program, working closely with team members.  The Human Services Assistant, following AODA/Mental Health program policies and procedures, provides direct services to clients, and following through on previously determined AODA/Mental Health goals.  The Human Services Assistant must conduct themselves in an ethical and professional manner in keeping with program and company philosophies and policies.  High quality professional relationships as exemplified by honest, respect and fairness must be maintained at all times.

Essential Functions:
Under direction and following program policies, evaluate individuals for possible AODA/Mental Health admission to program.

  • Process admissions.
  • Chart admissions and interactions with clients.
  • Maintain a safe, secure, clean environment for clients and staff.
  • Maintain familiarity with client AODA/Mental Health treatment/service plans and assist in follow through of same.
  • Maintain all required certifications.
  • Intervene in AODA/Mental Health crisis situations.
  • Maintain effective working relationships with members of program team.
  • With direction, assist in referring clients to appropriate AODA/Mental Health services.
  • Assist clinicians/supervisors, when directed.
  • Plan and participate in program groups, recreation, and other activities with the staff, as assigned.
  • Perform all other duties deemed appropriate by the supervisor.


  • Bachelor’s Degree in Health/Social Services
  • OR High School Diploma/GED or equivalent and two years paid experience in a similar position
  • Substance Abuse Counselor in Training, preferred
  • Bilingual in English/Spanish, preferred
  • Good written and oral presentation skills, required


  • Paid Time Off starting at 2 weeks (10 days) the first year, plus sick time and holiday time
  • Health, Dental, Vision, Short Term Disability, Long Term Disability, Flexible Spending, Basic and Supplemental Life Insurance available the 1st of the month following 30 days of employment.
  • 401(k) participation; Tellurian offers a match up to 3%

Application Process:  All applicants are required to apply through the website

Position must pass a drug screen and criminal background check and be free of offenses prohibiting employment under HSF12 at the time of employment, and annually thereafter.
Tellurian is an equal opportunity employer who fully supports equal access for all qualified individuals regardless of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, family and medical leave, and sexual orientation. We prohibit retaliation against individuals who bring forth a complaint in good faith to the employer or government agency, or participate in said investigation of any complain, or otherwise oppose discrimination.

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