Human Services Professional- JPD Liaison Crisis Worker

Human Services Professional Job Bulletin

Position Summary and Job Duties

Provides person-centered behavioral health assessment, care, resources and education to individuals who are experiencing or are at risk of experiencing a behavioral health crisis; 90% or greater time will be dedicated to working with the Janesville Police Department (JPD) as an integrated member of the CIT team; works to provide assessments, education, consultation and intervention to deescalate and/or resolve behavioral health crises in the community; stays connected with the crisis services unit through collaboration and is responsible for reviewing and documenting in Avatar; Collaborates with internal and external colleagues. Participates in clinical and administrative meetings. Participates in Police Briefings and CIT team meetings with the police department.

Provides person-centered behavioral health care services, coordination with JPD, for clients experiencing a behavioral health crisis

  1. Assess clients in crisis to determine least restrictive disposition that will assure client safety
  2. Assess for voluntary admission options for individuals without a funding source.
  3. Authorize chapter 51.15 emergency detentions when appropriate.
  4. Coordinate admissions, when clinically indicated, to the appropriate receiving facility.
  5. Coordinate medical clearance if required with police, referring facility, and hospital ER staff.
  6. Work with individuals and natural supports to create appropriate safety plans when clinically indicated and in consultation with the crisis supervisor.
  7. Create person-centered crisis response plans, crisis plans and updates
  8. Coordinate client care and discharge planning as needed
  9. Provide linkage to psychiatry and other services or resources as indicated
  10. Provide outreach and prevention/early intervention to individuals who are high utilizers of JPD services due to behavioral health concerns.

Consult and provide recommendations to Law Enforcement about those individuals who are experiencing an AODA related crisis.

  1. Coordinate detox admissions under 51.45 with the Crisis Intervention Unit to the appropriate receiving facility.
  2. Coordinate referrals to AODA services as clinically indicated

Ensure program and medical record compliance

  1. Follow all departmental as well as divisional policies and procedures
  2. Document client care in accordance with policies, procedures, and regulatory guidelines

Participates in all clinical and administrative activities as required

  1. Participate in case review meetings with HSD and JPD
  2. Participates in crisis planning meetings
  3. Participate in staff meetings
  4. Participate in meetings with supervisor as needed
  5. Participates in Shift Report briefings with JPD
  6. Reports to JPD each shift to do primarily community work

Will perform other duties as assigned

Success Factors (KSA’s)

  • Knowledge of the principles and practices of behavioral health care and its application, including person-centered care, trauma-informed care, co-occurring disorders, and stages of change.
  • Knowledge of laws, regulations, and practices pertaining to federal and state human service and behavioral health care programs
  • Knowledge of assessment and treatment of suicide, mental illness and substance use disorders
  • Knowledge of psychotropic medications, their main effects, side effects, and abuse potential.
  • Knowledge of psycho-social rehabilitation services
  • Ability to maintain accurate records and prepare clear and concise reports
  • Ability to establish and maintain effective working relationships within the agency and community.
  • Ability to understand and carry out verbal and written instructions
  • Ability to take initiative, work independently, and seek out supervision as needed
  • Ability to manage one’s time and emotions in an environment of rapidly changing priorities
  • Excellent computer skills related to electronic record keeping, email, and resource identification.


Job Requirements, Education, Training & Experience

  • Masters degree in behavioral health field required;
  • Experience working with individuals with complex behavioral health needs;
  • Ability to work closely with and among law enforcement officers;
  • Orientation and training may include additional requirements related to being embedded in a police department;
  • Must possess and maintain a current unrestricted (not due to corrective lenses) driver’s license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27.


Essential Job Functions (physical elements, equipment and working conditions)

Physical elements:

– Ability to sit for long periods throughout the day

– Some physical activity related to community based outreach duties


Equipment use:

– Extensive computer including significant typing for documentation

– Use of telephone, copier, and fax machine

– Radio issued by JPD (training provided)


Working conditions:

– Work is generally conducted in the community; JPD, emergency departments, on scene at a residence, or at

the crisis office

-This position is embedded within the Janesville Police Department while employed by Human Services

– This position will require flexibility in scheduling.


Note: Potential exposure to physically or verbally abusive clients


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