The Primary Care Behavioral Health Specialist (PCBHS) works as part of the Primary Care team providing assistance in managing the overall health of the enrolled population. The PCBHS assesses the behavioral, emotional, psychological, cognitive, social and biological factors that shape an individual’s well-being and provides interventions that focus on these factors related to the member’s health status. The PCBHS’s goals are to help improve the recognition, treatment, and management of psychosocial, behavioral, mental health and medical conditions in the enrolled population. The PCBHS:
- Provides Primary Care Behavioral Health services to members being seen in GHC-SCW’s primary care clinics.
- Provides consultation to other health-care professionals to augment and improve the usual preventive and direct care for behaviorally based problems.
The ideal candidate will possess strong assessment skills; experience working in medical settings, particularly with primary care; experience providing brief interventions that emphasize patient functioning; and skills in assessing and treating a wide variety of mental health issues and health behavior concerns in children, adults and families.
The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner. The incumbent understands GHC-SCW’s Mission, Vision and Common Values (stated below) and is committed to promote these values in behavior and attitude.
Our Mission Statement: To provide accessible, comprehensive, high quality health care and outstanding service in an efficient and personalized manner.
Our Vision: To be a leader among HMO’s in providing high-quality medical care, impeccable service and competitive benefit levels and premium rates.
Our Common Values:
- Patient Centered: When health insurers and health care providers are brought together under one roof, we are better together. Our care team model focuses on supporting the needs of our patients/members and providing the best in safe, high quality coordinated health care. Members and their providers participate in making meaningful decisions that lead to better outcomes.
- Quality Driven: When members and their providers each participate meaningfully in the decisions that lead to better health care, we are better together. GHC-SCW continues its tradition of providing proactive health promotion and disease management outreach to our members to consistently achieve high quality health care accreditation.
- Innovation: When we work to lift each other up, show appreciation and collaborate in the best interests of the member, we are better together. GHC-SCW has made innovative advancements which include the implementation of an electronic medical records system (EMR) and GHC-SCW MyChartSM, access to innovative Complementary Medicine benefits and Wellness reimbursement services.
- Community Involved: When we join with our community to further the causes for which we share a common concern, we are better together. We are proud to promote programs that strengthen lives, and make our community a safer, stronger and healthier place to live and grow. GHC-SCW employees share their time and talent; and we recognize that the value of what we give is also what we gain – for our employees, our members and our community.
- Not for Profit Cooperative: When we share a common purpose, a common voice and a common vision, we are better together. We use our surpluses to improve clinics, enhance health care benefits and give back to the community. Our members, not our profits, are our priority. We have a unique “cooperative” governance structure which works directly for our members.
GHC-SCW is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees, members, and patients feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.
Healthcare is a human right.
In treating all people with dignity and respect.
There is strength in diversity.
Equity celebrates our humanity.
We are better together.
JOB SPECIFIC MINIMUM QUALIFICATIONS
- A Master’s degree in Social Work or closely related field from an accredited graduate program and two (2) years of post-graduate experience in behavioral health, preferably in an integrated health care environment, or an equivalent combination of education and experience, with up to date knowledge of the research and clinical literature in this area, required. MSW strongly preferred. Licensed Professional Counselors are also welcome to apply and will be considered based on experience in a closely related clinical area.
- Valid, State of Wisconsin license as a Licensed Clinical Social Worker; eligibility for the State of Wisconsin Medicaid/Forward Health program as a Mental Health Provider, and possession of a National Provider Identifier (NPI Number) for health care providers is required. Applicants with an APSW or LPC-IT demonstrating significant, specific clinical practice training in a Primary Care Behavioral Health program may be considered if licensure is obtained within four months of hire.
- Experience working in medical settings, particularly with primary care, is strongly preferred.
- Possession of a valid driver license with a good driving record and ability to provide own transportation to various work locations is required.
- Professional knowledge of and demonstrated clinical experience in the provision of mental health and health behavior interventions across a wide range of presenting issues is required.
- Demonstrated understanding of the relationship between medical and psychological aspects of health and disease, the ability to apply the bio-psychosocial model to the primary care setting, and a basic knowledge of pharmacotherapy is strongly preferred.
- Excellent assessment skills and demonstrated skill and experience in providing evidence-based, brief interventions that emphasize patient functioning required.
- Knowledge, ability and skills in the provision of professional, evidence-based mental health therapy services including assessment, diagnosis and treatment of individuals and families, is required.
- Knowledge of and experience with Primary Care Behavioral Health services is preferred.
- Ability and openness to the challenge of constant improvement, to learning new ideas and skills, to managing change, and to working in a high-energy, fast paced environment is required.
- Knowledge of and ability to effectively use human relations, interpersonal, and communication skills, and excellent written and verbal communication skills, including the ability to communicate clearly and succinctly, required;
- Ability to provide culturally competent services and to work effectively with persons of diverse cultural backgrounds required.
- Knowledge of and ability to use personal computers and ability to learn and use electronic medical record systems such as EPIC is required.
- Ability to work with clinic and administrative staff, to be a team player in a team-oriented environment, and to interact effectively with staff at all levels is required.
- Excellent customer service skills and professional manner necessary to deal courteously and effectively with patients and the public, required.
- Ability to maintain patient confidentiality required. Knowledge of medical records and appropriate documentation requirements, and knowledge of HIPAA requirements, required.
- Ability to work some evening hours and after-hours evening and weekend on-call rotation is required.
- Ability to provide guidance, direction, and clinical supervision to new staff, trainees, or other staff, as assigned.
- Ability to remain seated and attentive to patient verbalizations for extended periods of time required.
- Ability to maintain currency in area of expertise in primary care and/or behavioral health field.
- Ability to learn and maintain currency with GHC-SCW and UWHC policies and procedures.