Clinical Case Manager/Assessor

Start Date: Immediate
Employment Term and Type: Regular, Full Time
Hours per Week: 40
Work Hours (i.e. shift): Generally First Shift
Salary and Benefits: $33,632-$49,240 p/yr; Generous Paid Time Off!
Required Education: Bachelor’s Degree
Required Experience: 1+ years
We have an opening for a Clinical Case Manager/Assessor in our Alternative Sanctions program!  The Clinical Case Manager/Assessor (CSI) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, treatment planning, referrals and case management. The Clinical Case Manager/Assessor (CSI) duties encompass completing a formal court ordered OWI Assessment. This will include the completion of a substance use assessment containing diagnosis, initial treatment planning, level of care determination, service recommendation and referral to a treatment provider. Case Management duties include: individual interventions and counseling, crisis intervention, community referrals, and coordination with treatment providers and corrections. There is weekly attendance at the OWI Treatment court, providing updates to all involved parties including the judge, involved probation agents/case managers and attorneys.  This work takes place both in the office and the Dane County Court.

Journey Mental Health Center (JMHC) is an Equal Opportunity/Affirmative Action Employer. It is the agency’s belief that staff diversity and cultural humility are the foundation for services, which are accessible, effective, and relevant to the diverse needs of our consumers.

It is important that we choose employees that reflect our mission, vision and values, thus our selection process is thorough and sometimes longer than other employers.

Thank you in advance for providing us with complete and accurate application materials and for your patience when waiting to hear from us.

Though you may have excellent experience, strong work ethic and passion for recovery, due to our funding contractual agreements, candidates we hire must meet the Essential Qualifications specified in the job postings in order to be offered an interview. Please review the qualifications carefully. We wouldn’t want you to put effort into your application materials if you don’t meet the essential qualifications.

You can read about the many benefits of working at JMHC on our careers page.

The Clinical Case Manager/Assessor reports directly to the assigned supervisor with overall program supervision provided by the Clinical Team Manager. Minimum annual service hours are not applicable. This position is included in the professional bargaining unit.



  • Bachelor’s degree in a related behavioral health field with a SAC-IT, SAC, CSAC or SUD specialty.


  • Minimum 1 to 3 years of experience in related behavioral health field.
  • Commitment to work toward improving cultural diversity and inclusion.
  • Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
  • Knowledge of evidence based practices for treatment of mental health and co-occurring disorders.
  • Experience in community-based mental health and substance abuse assessment, case management, treatment planning and crisis resolution.
  • Ability to communicate effectively (both orally and in writing).
  • Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
  • Ability to work independently and remain organized and efficient.
  • Superior ethics and interpersonal boundaries as evidenced by past experience in community based work with related professional references.
  • Possession of a valid driver’s license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e. transporting consumers.

Typical Physical Demands

Requires driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc.
Working Conditions
May require evening or weekend hours depending on program and consumer’s needs.


  • Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian).
  • Fluent in American Sign Language.
  • Experience with use of evidence based practices in mental health, and substance abuse.
  • Masters degree in human services field with eligibility for licensure as an LPC, LMFT, LCSW and/or Clinical Substance Abuse Counselor licensure.
  • Knowledge of Medication Assisted Treatment.

A. Provision of Clinical Services

  1. Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner.
  2. Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and case management in a context that is supportive of the consumer’s culture, values, and perspectives.
  3. Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.

B. Program and JMHC Participation

  1. Attends staff meetings, in-services and other program activities as requested.
  2. Participates in JMHC committees, trainings and activities as directed and/or approved.

The above statements are not to be interpreted as an exhaustive list, but are intended to describe the general nature and level of work being performed by this employee.

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