CPS Human Services Supervisor I – Initial Assessment

Position Summary and Job Duties

To provide consultation, identify and meet professional development needs of staff and oversee case decision-making.  Oversees up to seven social workers/case managers to assure high quality service delivery to families with child abuse and neglect concerns.

This position also supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department and performs in a manner consistent with the HSD Professional Standards and “Commitment to My Co-Workers.

45% – Provides oversight and supervision to staff.

  • Reviews cases, applies assessment skills, and makes determinations regarding appropriate course of action.
  • Consults on cases and provides feedback and direction to staff regarding child safety.
  • Provides individual and group supervision to monitor performance and facilitate professional development.
  • Promotes family centered and strength based approaches in working with CPS families.
  • Provides after hours supervisory consultation surrounding safety of children on nights and weekends on a rotating basis.

30% – Provides administrative oversight for CPS units.

  • Develops, implements, and evaluates program policies and procedures.
  • Assures compliance with all relevant administrative codes and applicable laws and statutes.
  • Monitors units and staff productivity and works to maximize efficiency wherever possible.
  • Interviews, selects, supervises, disciplines, and evaluates assigned staff according to HSD and Rock County procedures.

20% – Collaborates with internal and external partners to assure coordination of services.

  • Participates as a member of the Child Protective Services Supervisory team, working collaboratively with colleagues to assure a quality continuum of services for families.
  • Represents the HSD in the community as appropriate including education and community liaison duties with regard to CPS issues/concerns.
  • Communicates and collaborates with staff and supervisors across HSD divisions to assure coordinated efforts to serve families.
  • Consultation with CPS Division Manager on a bi-weekly basis and/or more frequently if required and/or needed.

5% – Performs other duties as assigned.
 Success Factors (KSA’s)

  • Knowledge of approved social work principles and methods in the field of child welfare, family inter-relationships, and individual and group behavior.
  • Knowledge of current social and economic problems and the way in which they affect families and individuals.
  • Knowledge of child development and family system theories and practices that guide assessment of and work with children and families in crisis.
  • Knowledge of applicable state and federal codes, standards and statutes including Chapter(s) 48, 938 and 51.
  • Knowledge of automated child welfare systems (WiSACWIS).
  • Ability to communicate ideas effectively orally and in writing.
  • Ability to establish and maintain effective working relationships with families, administrative superiors, co-workers, the general public and community partners in a manner that supports collaboration.
  • Ability to stimulate staff growth and development and to give effective casework consultation.
  • Ability to collect, organize and utilize data for program improvement purposes.
  • Skills in organization and time management.
  • Skills in supervision and supportive management of staff.

Job Requirements, Education, Training & Experience

  • Bachelors degree (Masters degree preferred) from an accredited college or university with a major in Social Work or a related field.
  • Two or more years supervisory experience preferred.
  • Five or more years of experience in a public social service agency or an equivalent combination of training and experience.
  • Wisconsin Social Work certification preferred.
  • Possession of an unrestricted driver’s license and auto insurance.
  • Access to a personal vehicle to commute between county buildings and meeting locations.

Essential Job Functions (physical elements, equipment and working conditions)

Physical elements:

  • Ability to stand, walk and sit

Use of Equipment:

  • Ability to use a computer and computer keyboard.
  • Ability to use a copier, fax, scanner and telephone.

Working Conditions:

-Ability to work non-traditional hours and be on call after hours.
-Almost all indoor work but may be required to accompany staff to community and home based visits and court.
-Potential exposure to physically or verbally abusive clients.


$31.48 – $38.25 Hourly


Health Care Center,
3530 N. County Road F,
Janesville, WI

Job Type

Full Time


HSD-C Access and Initial Assessment

Job Number


Closing date and time

7/17/2020 at 5:00 PM Central Time (US & Canada)

To apply, go to: https://www.governmentjobs.com/jobs/2805219-0/cps-human-services-supervisor-i-initial-assessment?keyword=cps%20human%20services%20supervisor&location=wisconsin&pagetype=searchPage

Attached media: Job posting