Disability/Elder Benefit Specialist I, II or III

Date Posted:  08/05/2020                                                                                                                                                                                       

 Application Deadline:  August 26, 2020 at 4:00 p.m.

 

Title:  Disability/Elder Benefit Specialist I, II or III

 

Department/Location:  Human Services & Health/Henry Dodge Building

 

Reports to:  Human Services Supervisor-ADRC/Aging Services 

 

Status:  Full Time/Non-Exempt

 

 

Overall Purpose/Summary: Under the general direction of Human Services Supervisor – ADRC/Aging Services, this position is to provide broad access to benefits counselling and education, legal information as well as advocacy and representation to adults with disabilities and persons 60 years and older.  This includes issues related to a wide range of public benefits, community programs, private health insurance and consumer debt.

 

Education and Experience:

Level I:  A Bachelor degree, preferably in a health or human services related field, and at least one (1) year of experience working with the target populations.  Education requirement may be waived by the State’s DBS & EBS program managers based on evidence of ability to fully perform ADRC responsibilities based on the individual’s post-secondary education, experience, knowledge and skills.  Valid driver’s license required.  Must obtain certification by the National Alliance of Information and Referral Systems (AIRS) as a Certified Information and Referral Specialist (CIRS or CIRS-A) within two (2) years of employment. Ability to attend and successfully complete initial and ongoing training as required by the DHS and the ADRC. Ability to attend and successfully complete initial and ongoing training as required under Chapter 9 of the Wisconsin Aging Network Manual of Policies, Procedures and Technical Assistance.

Level II:  A Bachelor degree, preferably in a health or human services related field, and at least three (3) years of experience working with the target populations and ten (10) days in-service training related to specific job responsibilities.  Education requirement may be waived by the State’s DBS & EBS program managers based on evidence of ability to fully perform ADRC responsibilities based on the individual’s post-secondary education, experience, knowledge and skills.  Valid driver’s license required.  Must obtain certification by the National Alliance of Information and Referral Systems (AIRS) as a Certified Information and Referral Specialist (CIRS or CIRS-A) within two (2) years of employment. Ability to attend and successfully complete initial and ongoing training as required by the DHS and the ADRC. Ability to attend and success complete initial and ongoing training as required under Chapter 9 of the Wisconsin Aging Network Manual of Policies, Procedures and Technical Assistance.

Level III:  A Bachelor degree, preferably in a health or human services related field, and at least seven (7) years of experience working with the target populations and twenty (20) days in-service training related to specific job responsibilities.  Education requirement may be waived by the State’s DBS & EBS program managers based on evidence of ability to fully perform ADRC responsibilities based on the individual’s post-secondary education, experience, knowledge and skills.  Valid driver’s license required.  Must obtain certification by the National Alliance of Information and Referral Systems (AIRS) as a Certified Information and Referral Specialist (CIRS or CIRS-A) within two (2) years of employment. Ability to attend and successfully complete initial and ongoing training as required by the DHS and the ADRC. Ability to attend and success complete initial and ongoing training as required under Chapter 9 of the Wisconsin Aging Network Manual of Policies, Procedures and Technical Assistance. 

 

Knowledge, Skills, and Abilities

·        Working knowledge of target populations.

·        Working knowledge of local, State, and Federal governmental programs related to position (i.e. public and private benefits, entitlements, insurance, consumer issues, long-term care services, and legal system.

·        Working knowledge of community programs, agencies, and support services.

·        Working knowledge of living conditions, values, and behaviors of ethnic and sub-cultural groups served.

·        Working knowledge of physical, psychological and economic needs of target population.

·        Ability to communicate effectively with groups and individuals, both verbally and in writing.

·        Ability to communicate effectively, listen, assess and problem solve with elderly consumers, family members and general public.

·        Ability to advocate on behalf of consumers.

·        Ability to understand, interpret, and explain eligibility criteria and guidelines relating to benefits.

·        Ability to establish and maintain accurate and confidential records.

·        Ability to maintain confidentiality.

·        Ability to follow instructions accurately.

·        Ability to work independently as well as cooperatively with co-workers.

·        Ability to advocate on behalf of consumers.

·        Ability to read, interpret, apply, and explain eligibility criteria and regulation relating to benefits.

·        Ability to communicate effectively with professionals providing medical, legal and other services.

·        Must possess a valid driver’s license and have access to an insured and reliable vehicle for work related travel.

·        Must meet requirements of Dodge County Driver Qualification Policy.

 

 

 

Starting Wage Range:   Level I:  $21.37/hr. – $27.79/hr. (Dodge County Labor Grade Five (5)).

Level II: $23.58/hr. – $30.66/hr. (Dodge County Labor Grade Six (6)).

Level III: $25.80/hr. – $33.56/hr. (Dodge County Labor Grade Seven (7)).

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