Lead Worker – Family Well-Being Coordinator

Position Summary and Job Duties

The Family Well-Being Coordinator is to support the development and implementation of the Parent Supporting Parents (PSP) Program.  The PSP program employs parents (Family Well-Being Specialists) who have successfully exited the CPS system, to support and mentor parents currently involved in the CPS system.  The PSP program is part of a local and state effort to elevate parent voice and involvement to support local and state policy and system change.  Supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department.  Performs in a manner consistent with the HSD Professional Standards and “Commitment to My Co-Workers.”

20% – Provides oversight to family well-being specialist and team facilitators

  • Identify, interview, hire, train and on board Family Well-Being Specialists (FWS); ensure new   FWS are provided the opportunity for mentoring with a caseworker or more experienced FWS as part of their training.
  • Coordinate required training for FWS.
  • Implement and ensure FWS are trained in the use of standardized agency and PSP program paperwork including PSP quarterly reporting.
  • Provide oversight of services and day-to-day tasks such as job assignments, administrative duties and programmatic issues.
  • Develop and coordinate with agency staff as well as community partners to determine referral process and target populations; ensure consistent use of referral process and adjust process as needed for efficiency and effectiveness.

50% – Provides administrative oversight and development of Family Team (CST) meetings, Parents Supporting Parents Grant, and other project related activities.

  • Provide or coordinate required training for FWC.
  • Implement and ensure FWC are trained in the use of standardized agency and PSP  program paperwork including PSP quarterly reporting.
  • Provide oversight of services and day-to-day tasks such as job assignments, administrative duties and programmatic issues.
  • Coordinate with agency staff as well as community partners to determine referral process and target populations; ensure consistent use of referral process and adjust process as needed for efficiency and effectiveness.
  • Coordinate the case assignment process ensuring that:
  • Confidentiality and mandated reporting requirements are addressed throughout duration of involvement
  • Assigned FWC are most appropriate based on family’s assessed needs
  • Assigned FWS will be matched with a family based on shared experience

25% – Collaborates with internal and external partners to assure coordinated care

  • Participate in the development and implementation of the local PSP/CST Advisory Council; coordinate, manage, maintain membership of the advisory council, and ensure parent voice and participation.
  • Ensure Advisory Council (local and state) is informed on progress, receives quarterly reports, and that advisory council recommendations are incorporated into planning and implementation.
  • Participate as required or needed on the state-level PSP Advisory Council meetings.
  • Complete PSP program reporting requirements; participate in quantitative and qualitative data collection and evaluation a needed.
  • Participate in quarterly local coordinator calls with the WI CW Professional Development System (PDS) to share successes, challenges, concerns and suggestions for improvement, as well as to connect and build relationships with other local county FWS coordinators.
  • Conduct routine communication with internal and external stakeholders, including parents, around suggested local and state policy changes and other system changes that would further promote, support and sustain the integration of parent voice, participation and perspective.
  • Coordinate ongoing personal and professional development opportunities for FWS that include speaking engagements, committee representation, trainings, conferences, etc.
  • Provide community, outreach and education on the PSP program to build community support, awareness and participation.
  • Continue to educate and advocate for the enhanced integration of parent voice, participation and leadership within the agency, community and in local and state governance; mentor and partner with FWS around these activities to model parent voice values, as well as to train and empower parents to progress in their roles.

5% – Other duties as assigned

 

Success Factors (KSA’s)

 

  • Knowledge of program development, implementation and oversight;
  • Knowledge of training, supervision and developing staff;
  • Ability to provide community outreach, engagement and education.
  • Experience in trauma informed care and promoting safety, resiliency and empowerment;
  • Experience in self and other cultural awareness–a willingness to learn from others;
  • Experience in relational and reflective practices; collaboration and collective planning;
  • Experience in adult learning principles; and, innovation and system change.
  • Knowledge of applicable Statutes including Chapter 48 and 938, child welfare model for practice, and the ability to communicate effectively orally and in writing

 

Job Requirements, Education, Training & Experience

 

  • Bachelor’s Degree in Social Work or closely related field
  • Social Work Certification Preferred
  • Successfully complete the Family Support Supervision and supplemental training course offered in Iowa or online
  • Valid Driver’s License
  • Ability to work non traditional hours and be on call after hours

 

Essential Job Functions (physical elements, equipment and working conditions)

Physical elements:

  • Ability to stand, walk and sit.
  • Ability to exert up to 20 lbs of force occasionally or up to 10 lbs of force frequently

Equipment use:

  • Ability to use computer and computer keyboard.
  • Ability to type notes on a daily basis and utilize computer programs such as Microsoft Word, Excel,  Publisher, eWisacwis database
  • Ability to use copy and fax machine

Working conditions:

  • Almost all indoor work but may be required to accompany staff to community and home based visits
  • Majority of work takes place at the Health Care Center
  • Office space is provided in multiple locations in Janesville and Beloit
  • A valid driver’s license to get between various county buildings and attend meetings is required
  • Note:  Potential exposure to physically or verbally abusive clients

Sharp@co.rock.wi.us_20201020_150044

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