Human Services Professional VI-IX- Crisis Worker


$24.63 – $38.70 Hourly

Location Health Care Center, 3530 N. County Road F, Janesville, WI
Job Type

Part Time


Human Services

Job Number


Closing date and time

11/20/2020 at 5:00 PM Central Time (US & Canada)

Position Summary and Job Duties

This is a .6 position working 24 hours per week on a roating biweekly schedule.
Shifts and hours can/will vary biweekly. Schedule is created 2 months in advance.
Candidate must be extremly flexible with hours and days of the week available to work as crisis is a 24 operation so canidate will need to be available to work any hours, candidate will get there schedule 2 months in advance.

Crisis Intervention Workers are the first point of contact via in person assessments of individuals who are in a mental health crisis, seeking a least restrictive disposition to resolve crises.  They serve as the county’s gatekeeper for non-funded voluntary and non-voluntary psychiatric admissions to psychiatric facilities, detox, and the crisis stabilization program.  Crisis workers will divert inpatient stays when clinically indicated and serve to create a plan to ensure the clients safety when possible.  Crisis workers provide assessments, support, resources, and education to area emergency rooms, community agencies,  homeless individuals, and client’s homes.

40% Conduct Emergency Mental Health Assessments

  • Assess psychiatric crisis seeking least restrictive disposition that will assure client safety
  • Respond to the scene of the assessment within a timely manner whenever possible.
  • Assess for voluntary admission options for individuals without a funding source.
  • Authorize chapter 51.15 emergency detentions when appropriate.
  • Coordinate admissions, when clinically indicated, to the appropriate receiving facility.
  • Coordinate medical clearance if required with police, referring facility, and hospital ER staff.
  • Work with individuals and natural supports to create appropriate safety plans when clinically indicated and in consultation with the crisis supervisor.
  • Facilitate admission to Crisis Stabilization Facility when clinically indicated.
  • Coordinate transportation to referring facility.
  • Document all relevant information regarding clinical assessment, collateral consult and linkage and referral activity.

40% Consult and assist with recommendations to law enforcement agencies about those individuals who are experiencing an AODA related crisis.

  • Assess for and facilitate detox admission under 51.45
  • Provide pre-admission and post-discharge suicidal assessments for detox clients.
  • Coordinate referrals to county AODA specialist.
  • Collaborate with security or psych tech staff for transport to and from detox facilities.
  • Document recommendation for treatment by detox providers.
  • Document all relevant information regarding clinical assessment, collateral consult and linkage and referral activity.

10% Conduct correctional detox, suicidal, and homicidal assessments.

  • Provide crisis services at the Rock County Jail
  • Provide crisis intervention services at the Youth services Center
  • Coordinate the admission process when a detox or psychiatric hospitalization is clinically indicated.
  • Collaborate with Sheriff Office and YSC staff for crisis planning to maintain safety and inmate behavioral management.
  • Document all assessment information and collateral contacts.
  • Provide back up work for court related services when needed.

5% Collaborate with other agencies for the purpose of case coordination and continuity of care.

  • Work with staff from other community agencies and contracted facilities (i.e., psychiatric hospitals; state mental health institutes; crisis stabilization programs) to develop and facilitate dispositional planning.
  • Send clinical documentation as well as phone information to outpatient clinical staff andother Human Services Department staff when contact is made with or about one of their clients.

3% Handle crisis phone contacts with persons in need of mental health and AODA services,

  • Provide support,
  • Make appropriate referrals,
  • Provide information to individuals in the community.

2% Complete all other duties as assigned.

Success Factors (KSA’s)

  • Knowledge of the principles and practices of social work and its application
  • Knowledge of laws, regulations, and practices pertaining to federal and state human service programs and/or domestic violence programming, specifically chapters 48, 51,54,55, and 98.
  • Knowledge of human service and community resources and how to effectively utilize them.
  • Knowledge of organization process.
  • Knowledge of assessment and treatment of mental illness and chemical misuse/abuse/dependency.
  • Ability to plan and organize work effectively.
  • Ability to maintain accurate, current records, and prepare clear and concise reports from them.
  • Ability to establish and maintain effectively working relationships within the agency and community.
  • Knowledge of current social and economic problems and ways in which these problems affect individuals and families.
  • Ability to understand and carry out verbal and written instructions.
  • Ability to perform assessment and make appropriate dispositions often under pressure.
  • Knowledge and application of cultural competency.
  • Knowledge and application of person centered care.
  • Ability and comfortability in assessing risk and safety planning.
  • Knowledge of Trauma Informed Care and ability to utilize the principles in all interactions.

Job Requirements, Education, Training & Experience

  • Graduation from an accredited college or university with a degree in social work or related field (i.e guidance and counseling, sociology, psychology, or criminal justice).
  • Must possess and maintain a current unrestricted (not due to corrective lenses) driver’s license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27.
  • May be required to transport clients to facilitate appropriate dispositional outcome.
  • Will work flexible hours, including alternate weekends.
  • Minimum of one year of full-time experience working with individuals who have severe and
  • persistent mental illnesses.

Essential Job Functions (physical elements, equipment and working conditions)

  • Ability to sit, walk, or stand for long periods of time.
  • Ability to reach files and/or manuals.
  • Ability to exert up to 10 pounds of force occasionally (up to 20 pounds rarely) or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.
  • Computer, general office equipment, cell phone.
  • For the most part, work is inside in an office setting and in the community or clients homes.
  • Inside work and occasional outside work with exposure to weather conditions.
  • Potential for unpredictable and violent clients.

To apply, go to: