Human Services Professional- CSP Therapist/Case Manager

Salary: $24.63 – $37.67 Hourly
Location: Janesville, WI
Job Type: Full Time
Department: HSD-B Community Services Program
Job Number: RC-0803189
Closing: 12/18/2020 5:00 PM Central

Under the direction of the program supervisor, work involves providing comprehensive, person-centered, team based, assertive community treatment to persons living with severe and persistent mental illness and dual diagnosis receiving services through the Janesville Community Support Program. Work includes the provision of: case management, symptom management, supportive psychotherapy, psychosocial rehab, vocational related support and assisting clients with activities of daily living according to individualized treatment plans.  Work may also involve individual and group substance use education.  In conjunction with service provision, responsibilities include the development and maintenance of client case records, benefits, plans and reports in accordance with DHS 63, Social Security and Medicaid/Medicare requirements. Work in collaboration with a treatment team, other HSD employees, families and collateral agencies. Supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department.  Performs in a manner consistent with the HSD Professional Standards and “Commitment to My Co-Workers.”s.

30%- Provide individual and group psychotherapy in accordance with DHS 63 to identified Community Support Program participants.

  •  Meet with referred CSP participants individually or as a group to develop goals and implement plans for therapy.
  •  Relay clinical information to external providers as related to a participant’s involvement in therapy or the ability of the participant to engage in a structured therapy process.
  • Act as a consultant for the two Janesville Community Support Program teams and student interns as related to therapeutic interventions, goals related to structured therapy, and specific therapeutic approaches (CBT, MI, DBT).
  • Assess risk, consumer mental status, areas of functioning, and symptom patterns during appointments, document in treatment progress notes and relay pertinent information to the treatment team.

30%- Provide comprehensive, person-centered, team based, case management services in accordance with DHS 63. 

  • Manage a case load and provide or arrange for provision of all needed services for each person on that case load. Develop and implement clinically relevant treatment plans ensuring that services are culturally competent, recovery oriented and involve consumer participation.
  • Provide interventions including; symptom management, psychosocial rehabilitation, vocational related supports, and assistance with activities of daily living.  Provide services on an individual and group level including possible supportive services and education to families.
  • Advocate for and arrange transition to the least restrictive living situation for all CSP consumers. Attend and testify at court proceedings as needed.
  • Act as a team member on a multidisciplinary team contributing to the functioning of the treatment team, supporting and covering for other team members as necessary.

15%- Work in collaboration with a treatment team, other HSD employees, families and collateral agencies.

  • Actively participate in treatment team meetings, individual and group supervision meetings, and treatment plan meetings for consumers on your case load and team.
  • Provide team and individual direction on clinical strategy and intervention for consumers with more complex needs.
  • Attend in-services, trainings, division/department meetings, committee meetings and trainings as requested or approved by your supervisor.
  • Maintain prompt communication with family members, team members, Rock County Crisis Intervention, and collateral agencies requesting information.

5%- Perform other duties as assigned


Success Factors (KSA’s) 

  • Knowledge of assessment and treatment of persons whom have serious and persistent mental illness including co-occurring disorders.
  • Knowledge of the principals and practices of psychotherapy.  The knowledge of best practices and the ability to implement them.
  • Knowledge of Personality Disorders and strategies for treatment.
  • Experience using Cognitive Behavioral Therapy with clients individually or in a group setting.
  • Knowledge of Dialectical Behavioral Therapy or ability to be trained.
  • Ability to embrace and nurture a person centered, trauma informed, recovery oriented framework and culture for service delivery.
  •  Extensive knowledge of therapeutic and psychosocial interventions for persons with complex needs.
  • Knowledge of the laws, regulations and practices pertaining to DHS 63.
  • Knowledge of psychotropic medications, their effect, side effects and abuse potential.
  • Ability to plan and organize work effectively.
  • Ability to maintain accurate current records and prepare clear and concise reports.
  • Ability to establish and maintain effective working relationships with agency staff, community members, families, and collateral agencies.
  • Knowledge of various cultures and diverse populations and ways in which cultural values impact individuals, families, and the community.
  • Ability to make assessments and provide or refer for appropriate treatment.
  • Ability to manage one’s time and emotions in an environment of rapidly changing priorities.
  • Ability and comfort in assessing risk and safety planning.
  • Ability to accept feedback and apply feedback given by supervisor.


Job Requirements, Education, Training & Experience 

  • Masters Degree in Social Work or a related field from an accredited college or university.
  • 1,500 hours in a CSP or 3,000 hours working with persons with severe and persistent mental illness.
  • A state of Wisconsin LCSW or LPC required, or a license which allows the ability to perform psychotherapy.
  • At least 2 years of experience providing therapy for adults.
  • Must possess and maintain a current unrestricted (not due ot corrective lenses) driver’s license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27.


Essential Job Functions (physical elements, equipment and working conditions) 

Physical elements:

  • Ability to stand, walk, sit and navigate stairs. Physical movement occurs a majority of the day.
  •  Inside and outside work with exposure to weather conditions.
  • Potential for contact with unpredictable and aggressive persons.
  • -Must be willing to transport consumers and be exposed to challenging and unpredictable environments.
  • Participate in disaster evacuations and fire drills when circumstances warrant. Maintain safety procedures.
  • Lifting and carrying up to 25lbs frequently

Equipment use:

  • Ability to use a computer and keyboard.

Working conditions:

  • Ability to flex time into early evenings when needed to coordinate consumer emergencies and care.
  • Potential exposure to physically or verbally abusive persons.


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