Portions of the duties associated with this position may be conducted remotely as allowed by the county telecommuting policy and authorized by the Department Head. The employee must have the ability to work efficiently remotely if required.
Examples of DutiesA. Receives requests for county funded substance use disorder and/or mental health services: authorizes (or denies) services; develops contracts; and monitors funding. Completes Program Participation System (PPS) and billing paperwork as necessary.
B. Coordinates supports necessary to maintain consumers in a community setting including psychiatric and mental health services, symptom and medication monitoring, employment/education, housing, self-care, medical, financial, social and recreational.
C. Determines the range of services needed by individuals and families through interviews, home visits, collateral contacts, etc.
D. Facilitates the court process for mental health and alcohol/drug emergency detentions, attends court hearings, facilitates the preparation of court-related documents, and provides testimony as needed.
E. Prepares families for court hearings by explaining the process and involving them in the preparation of treatment recommendations.
F. Monitors compliance with court-ordered settlements and commitments by direct contact with consumers.
G. Assures continuity and appropriateness of services through communication and collaboration with individuals and organizations such as attorneys, court, corrections, law enforcement, schools, medical, tribal, and other community resources.
H. Assists families with the process of filing three-party petitions.
I. Serves as liaison to the Comprehensive Community Support (CCS) Program for adults and children with mental health and/or substance use disorders.
J. Provides intake, assessment, counseling case management, and crisis intervention services to court-ordered and voluntary cases related to mental health and alcohol/drug services.
K. Teams with other county staff (e.g. Juvenile Justice, Child Welfare, Child Protective Services, Veterans, Adult Protective Services, etc.) to address substance use disorder issues.
L. Coordinates services with other agencies/disciplines/community members such as law enforcement, attorneys, mental health and alcohol/drug treatment providers, schools, nursing homes, etc and educates all parties on the emergency detention process.
M. Arranges evaluation services to assist with assessment and case-planning decisions.
N. Locates appropriate treatment facilities that match an individual’s needs, identifies transportation resources and coordinates transportation when needed.
O. Identifies alternative funding sources and makes referrals as necessary (e.g. Health Insurance, Medical Assistance, etc.)
P. Completes case-related documents including case notes, correspondence, and general documentation.
Q. Provides primary back-up to the AODA Coordinator.
R. Works collaboratively with Criminal Justice Coordinator.
S. Provides evening and weekend on-call services for Juvenile Court Intake including assessment, crisis intervention, custody decisions and referrals on a rotation basis with other Family Services staff.
T. Performs Family Services Access duties on a rotation basis.
U. Participates in section and department meetings, work-related committees, and trainings.
V. Provides informational presentations to other staff, professionals, and community groups related to department programs and policies, substance use disorders, prevention, etc.
W. Participates in supervision/consultation.
X. Performs other duties as assigned.
Knowledge, Skills, and Abilities
A. Interpersonal Skills
1) Recognizes and acknowledges the feelings of others and demonstrates respect for families.
2) Recognizes the importance of dealing with difficult issues within families in a purposeful and meaningful manner to facilitate hope/vision/change.
3) Identifies, with the family, strengths that can be linked to promoting change.
4) Facilitates a team approach with the family and other providers.
5) Persists in engaging families, gathering information, and seeking out resources.
B. Personal/Professional Awareness
1) Recognizes/respects needs and beliefs of individuals of diverse cultures.
2) Understands that people can change and integrates this belief into case practice.
3) Understands how values, style and background can impact objectivity/bias.
4) Identifies personal strengths and limitations and understands how this is related to their professional role.
5) Displays an ability to be decisive and makes sound logical decisions that can be supported.
6) Displays openness to new information.
7) Displays positive outlook and approach to work, clients, and challenges related to job and job functions.
C. Analytical Thinking
1) Uses conceptual frameworks (e.g. family systems theory) in gathering information and in decision-making.
2) Interprets underlying causes of situations or behaviors.
3) Displays an ability to gather information from a variety of sources and understands family situations/conditions/dynamics.
D. Communication Skills
1) Creates situations that allow for open communication with families and collateral providers.
2) Communicates clearly and accurately, orally and in writing.
3) Uses interviewing techniques/methods that assist in eliciting essential information.
E. Organizational Skills
1) Uses effective time management techniques.
2) Documents cases accurately.
QualificationsA. Minimum of a four year degree from an accredited college in social work preferred, but will consider, sociology, psychology, criminal justice or other approved human services program.
B. Certified as a social worker in the state of Wisconsin or eligible for certification by holding a training certificate or temporary license and certified prior to the expiration of the certificate or temporary license. Alternatively, another type of professional human services license may be considered.
C. Minimum of one year experience providing social work, preferably to individuals with mental health and/or substance abuse issues. case management to children and families.
E. Valid Wisconsin driver’s license and reliable transportation.