Program Support Specialist

Organization: Journey Mental Health Center

Location: Madison, WI

We have an opening for a Program Support Specialist in our Clinical Assessment Unit program! The Program Support Specialist (PSSII) position provides administrative assistant and receptionist duties.  In the receptionist role, this person is the first contact that callers have with the Clinical Assessment Unit program. The PSSII duties include, but are not limited to: information, referral, and customer service to callers and visitors, documentation management and scanning, accepting payments for services, entering needed records into documentation databases, complete reports, processing mail and other clerical support functions necessary to the operation of the program. The Program Support Specialist also provides back-up coverage during co-worker’s absences/vacations and may assume other duties as assigned.

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