Organization: Porchlight, INC
Location: Madison, WI
Under the oversight of the Shelter Manager, a Shelter Assistant is responsible for providing front-line services to guests of the Porchlight Men’s Drop-In Shelter (DIS). Shelter Assistants remain awake and available as a resource to guests throughout the night, including orienting new individuals to the shelter, mediating interpersonal conflict, providing information regarding other services and resources, and productively addressing problems if they arise. The Shelter Assistant may also perform the function of Intake Worker upon opening, depending on staffing needs and the skills of the individual.