Peer Specialist (Madison, WI)

Job Description


We have an opening for a Peer Specialist in our GROW CCS East program! The Peer Specialist (PRS) is a team member who self-identifies with lived experience of mental health and/or substance use challenges. The Peer Specialist is responsible for assisting and empowering peer consumers by identifying a main concern and developing strength-based plans that includes measurable goals and objectives. This individual helps fellow peers cultivate their independence, self-confidence, and self-esteem. The Peer Specialist empowers other people with substance use/mental health symptoms to explore new options, resources, relationships, feelings, attitudes, and rights. The Peer Specialist offers their experience of recovery while working within a multidisciplinary team setting. This individual is a mentor, educator, and advocate for consumers. The Peer Specialist position will work across CCS teams, including GROW and PROPS.

Journey Mental Health Center (JMHC) is an Equal Opportunity/Affirmative Action Employer. It is the agency’s belief that staff diversity and cultural humility are the foundation for services, which are accessible, effective, and relevant to the diverse needs of our consumers. 

It is important that we choose employees that reflect our mission, vision and values, thus our selection process is thorough and sometimes longer than other employers.

Thank you in advance for providing us with complete and accurate application materials and for your patience when waiting to hear from us.

Though you may have excellent experience, strong work ethic and passion for recovery, due to our funding contractual agreements, candidates we hire must meet the Essential Qualifications specified in the job postings in order to be offered an interview. Please review the qualifications carefully. We wouldn’t want you to put effort into your application materials if you don’t meet the essential qualifications.

You can read about the many benefits of working at JMHC on our careers page.


The Peer Specialist reports directly to the assigned supervisor with overall program supervision by the CCS Associate Director.



  • Person with self-identified lived experience of mental health and/or substance use challenges.
  • Current certification as a Wisconsin Certified Peer Specialist.
  • Strong commitment to principles of recovery and trauma informed care.
  • Commitment to work toward improving cultural sensitivity and inclusion as demonstrated by valuing diversity, recognizing personal limitations and having the desire to improve.
  • Self-starter who enjoys working independently.
  • Ability to view consumer needs and choices as high priority.
  • Ability to balance multiple job duties and remain organized.
  • Experience that demonstrates strong desire to help others.
  • Superior ethics and boundaries.
  • Ability to communicate effectively (both orally and in writing).
  • Possession of a valid driver’s license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e. transporting consumers).


  1. Experience completing professional documentation
  2. Computer skills (internet, email, Word)
  3. Knowledge or experience accessing resources, such as housing, recreational activities, medical, etc.
  4. Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian)


  1. Work with consumers to engage in mental health/substance use treatment, including building skills around their own mental health/substance use recovery and management of symptoms.
  2. Work with consumers to learn healthy leisure skills.
  3. Work with consumers to locate community resources such as food pantries, volunteer activities, social outlets.
  4. Meet with peer consumers in their own homes, the community, at designated offices, and by phone as needed to ensure continued consumer satisfaction and progress towards goals.
  5. Assist peer consumer in carrying out treatment/goal plan.
  6. Attend team meetings.
  7. Complete accurate, concise and timely case notes for every contact with peer consumers in Journey and Dane County databases.
  8. Maintain appropriate positive, professional interpersonal relationships with staff, peers, consumers, volunteers and other stakeholders.
  9. Attend and participate in trainings as interested and required with supervisor approval.
  10. Work with program GROW/PROPs Team Leader/Manager and Program Support Staff to develop and carry out outreach activities including but not limited to presentations, informal and formal meetings, and/or information sessions.
  11. Seek and attend supervision and consultation at least weekly.
  12. Maintain professional boundaries and abide by all applicable ethical and legal standards, including confidentiality and treatment rights.
  13. Support peer consumers in crisis; ensure their safety, assess for risk factors, and consult with other members of the treatment team.

The above statements are not to be interpreted as an exhaustive list but are intended to describe the general nature and level of work being performed by this employee.

To apply, go to: