Social Worker within Crisis Team

Salary: $26.39 – $28.43 Hourly
Location: Eau Claire, WI
Job Type: Full-Time
Department: Human Services
Job Number: 21-00029
Closing: 3/30/2021 11:59 PM Central
POSITION SUMMARYPerforms duties related to, but not limited to assessment and case management of families, adults and/or children seeking or receiving services from the Department of Human Services.

This position is specific to the DHS 34 Emergency Mental Health Services/Crisis program within the Department of Human Services.  Involvement will include performing crisis risk assessments, case management with voluntary and involuntary clients, collaboration with legal counsel related to Ch 51 processes, and collaboration with community partners such as law enforcement and local hospitals.

ESSENTIAL FUNCTIONS (Illustrative only)

  • Works with adults and families to assess and develop goal oriented, time limited, strength-based service plans to address identified needs
  • Works to protect vulnerable adults and children, preserve families, or to keep out-of-home placement at minimum effective levels
  • Works to achieve active involvement and participation of individuals, family or significant others involved in the service program
  • Identifies, through case management and/or access services, individual needs which include medical, psychological, vocational, social, familial, and daily living spheres
  • Explains the consequences of non-compliance with court orders to adults and families who are involuntarily referred, monitors utilization of services, and informs the court of adherence to court orders
  • Facilitate adult and families’ access to services, monitors cases to ensure that services are provided in an appropriate and timely manner, reviews progress, and terminates services when stated goals are reached
  • Teaches and advises individuals and families about available community resources and how to independently gain access to needed services
  • Works to achieve services and treatment objectives without duplication of effort and with maximum effective use of staff time and available resources
  • Maintains a complete record for all assigned cases; completes required written assessments, reports, and other related paperwork as necessary
  • Documents contacts and services, maintains files and data for reporting purposes, prepares court reports, collateral dictation, and prepares other records and reports
  • Attends and participates in staff meetings, supervision times, and other regularly scheduled meetings; develops professional knowledge and skills by attending training events, conferences, and workshops
  • Serves as advocate for clients within the community
  • Speaks to the community and other organizations to provide public education
  • Performs other duties as assigned

Some work may be remote, in your home setting, with internet access required


  • Bachelor’s Degree in Social Work or a related field; and,
  • Minimum of 6 months of paid or unpaid experience in family, children, or adult case management services; or successful completion of an internship in the specific area of hire
  • Must have access to private transportation at all times for work-related duties



  • Must be in compliance with State of Wisconsin Social Worker Certification requirements as a condition of employment by meeting one of the following requirements:
    • Certified as a Social Worker in Wisconsin
    • Possess or be able to obtain a temporary certificate within 2-months of hire and become certified within the specified time limits of the temporary certificate
  • Appointment will be conditional upon successful completion of criminal and caregiver background checks
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