Family Team Meeting Coordinator – Lead Worker

Salary: $22.62 – $33.87 Hourly
Location: Janesville, WI
Job Type: Full Time
Department: HSD-C Child Protective Services Ongoing
Job Number: RC-0803405
Closing: 4/9/2021 5:00 PM Central
Working Hours are Monday – Friday from 8:00 am – 5:00 pm with a need for flexible hours at night on occasion.

The Family Team Meetings Coordinator will support the development and implementation of family team meetings for families involved in Rock County using the Coordinated Services Team (CST) approach.  Work includes receiving and managing referrals, facilitating team meetings comprised of various team members including family members, foster parents, case worker, foster home specialist, formal service providers, and informal supports, completing assessments and plans of care.  The utilization of various tools, along with ongoing monitoring and documentation may include Child Adolescent Needs and Strengths (CANS) , Safety Analysis and Plan (SAP), and Permanency/Case Plan.  All work requires a strengths based, family centered approach to practice.  The ideal candidate will value and/or have experience in trauma informed care and promoting safety, resiliency and empowerment; self and other cultural awareness–a willingness to learn from others; relational and reflective practices; collaboration and collective planning; adult learning principles; and, innovation and system change.

Supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department.  Performs in a manner consistent with the HSD Leadership Charter, Professional Standards, and “Commitment to My Co-Workers.”

30% – Engaging and Building Trust with the Family

  • Meets with the family and develops an understanding of their story
  • Assists the family in identifying the initial team members
  • Meets with additional team members and prepares team members for participation in family team meetings.

30% – Facilitating Team Meetings

  • Coordinates time and date of family team meetings with family and other team members
  • Maintains a strength-based agenda
  • Helps team develop ground rules
  • Facilitates the group process by engaging the family in the case planning process, identifying the family’s strengths and underlying needs, and identifying the family’s goal(s).
  • Assures family and other team member participation
  • Manages conflict between team members when needed.
  • Models a strong non-judgmental, family-centered approach
  • Models “sharing of responsibility,” ensures all team members have an active role with
  • regards to the activities and responsibilities of the team

15% – Documenting the Plan of Care and Assuring Team Process to Implement the Plan of Care

  • Integrates results of the meeting into the Plan of Care
  • Documents needs, strengths, commitments, and outcomes
  • Helps family access services and supports where needed
  • Documents Crisis Response Plan and distributes to necessary people/systems

10% – Document Information consistent with the DHS statewide CST Initiative Data Requirements

  • Document all required information per Wi. S. 46.56 evaluation requirements
  • Provide appropriate information to the identified system

5% –  Attend and present at CST Advisory Committee

  • Provide required and requested information regarding program implementation, coordination, progress, and outcomes.

5% – Begins Development of Phase-Out/Transition Plans to Discuss with Team

  • Utilizes supervisors, administrators, etc., to resolve conflicts and provide greater access to services, as needed.
  • Empowers family to utilize natural supports for sustainability.

5% – Other duties as assigned


Success Factors (KSA’s) 

  • Knowledge of the human services system and how to access area resources
  • Knowledge of collaborative team processes
  • Skills in group facilitation
  • Skills to work cooperatively with a diverse group of people
  • Skills to accurately listen and develop trust of team members
  • Skills to focus on strengths and understand multiple perspectives
  • Ability to accept feedback without reacting defensively
  • Ability to provide support and demonstrate patience
  • Ability to communicate both orally and in writing
  • Ability to work and make decisions independently
  • Ability to engage children, youth, and families with risk factors for a mental health crisis, out of home placement, and court system involvement
  • Ability to work in a fast paced, changing environment
  • Ability to prioritize work duties and successfully meet deadlines as assigned
  • Ability to travel throughout the county on a daily basis at times with personal vehicle
  • Ability to have a flexible work schedule
  • Knowledge/willingness to learn DHS 34, 36, 48, 51, 938
  • Knowledge/willingness to learn County wide resources for children, youth, and families
  • Knowledge/willingness to learn evidenced based practices for children, youth, and families
  • Knowledge/willingness to learn Trauma Informed Care
  • Knowledge/willingness to learn Child development and principles of Family Systems and their applications to clinical interventions with children with acute mental health needs.
  • Knowledge/willingness to learn court systems and legal processes related to families
  • Knowledge/willingness to learn Family First legislation
  • Knowledge/willingness to learn and ability to document and manage data in Microsoft Word, Excel, and Publisher; eWiSACWIS; and Avatar


Job Requirements, Education, Training & Experience 

  • Bachelor’s Degree in Social Work or related field.
  • Two years previous knowledge and experience working with children and families preferred
  • Wisconsin Social Work certification preferred.
  • Possession of an unrestricted driver’s license and auto insurance.
  • Access to a personal vehicle to commute between county buildings and meeting locations.
  • Complete training specific to DHS 46.56 within 30-60 days of hire


Essential Job Functions (physical elements, equipment and working conditions)Physical elements:

  • Ability to stand, walk and sit

Equipment use:

  • Ability to use a computer and computer keyboard
  • Ability to use a copier, fax, scanner and telephone

Working Conditions:

  • Ability to work non-traditional hours
  • Almost all indoor work but may be required to accompany staff to community and home based visits and court
  • Potential exposure to physically or verbally abusive clients
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