Child/Adolescent Service Facilitator

Position Overview
Journey Mental Health Center has an opening for a Child/Adolescent Service Facilitator in our GROW CCS West program! The Child/Adolescent Service Facilitator (CSII) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services including assessment, counseling, supportive contacts and referrals serving individuals who are struggling with mental health, substance use and co-occurring issues. This position works as a Service Facilitator and Service Array Provider in the Intensive Case Management Program for children and adolescents, part of Comprehensive Community Services (CCS). The Child/Adolescent Service Facilitator for CCS is a professional clinical position in a State of Wisconsin DHS 36 certified program. This position provides a level of intensive case management services to assist consumers, their families, and at times adults on their path towards recovery by employing a strengths-based approach. The Child/Adolescent Service Facilitator works closely with prescribers and nurses and others involved on the child/adolescents treatment team to coordinate services.

Essential Qualifications

  • Master’s Degree in a related behavioral health field, accruing 3,000 hours of supervised clinical experience.
  • Eligible for licensure as an APSW, LPC-IT, or MFT-IT, and possession of the in-training license within 4 months of hire.


  • Experience in related behavioral health field.
  • Commitment to work toward improving cultural sensitivity.
  • Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
  • Knowledge and/or experience with the use of evidence based practices for treatment of substance use disorders and co-occurring disorders.
  • Experience in community-based mental health and co-occurring assessments, case management, treatment planning and crisis resolution.
  • Ability to communicate effectively (both orally and in writing).
  • Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
  • Ability to work independently and remain organized and efficient.
  • Superior ethics and interpersonal boundaries as evidenced by past experience in community based work with related professional references.
  • Possession of a valid driver’s license, a favorable driving record, adequate insurance (per state law) and access to a vehicle.

Preferred Qualifications

  • Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian).
  • Fluent in American Sign Language.
  • Licensure as a Substance Abuse Counselor in Training, Clinical Substance Abuse Counselor or Substance Abuse Counselor.

A. Provision of Clinical Services

  1. Performs accurate assessments to evaluate and diagnose mental health and/or co-occurring issues in a culturally sensitive, recovery oriented, trauma sensitive manner by providing assessments within the context of the consumer’s perspectives and beliefs.
  2. Provides a range of clinical services including level of care assessment, service coordination, therapy/counseling, support and referrals in a context that is supportive of the consumer’s culture, values and perspectives.
  3. Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries and other information in a timely manner.
  4. Works collaboratively with other community agencies to develop and maintain a continuum of care and maintain efficient use of community services.
  5. Provides consultation and support related to areas of specialization.
  6. Attends Team Meetings and presents consumer cultural and clinical information.
  7. Maintains minimum direct and case management service hour expectations.
  8. Works collaboratively with team members and takes a leadership role in service planning.


Organization: Journey Mental Health Center

Job Location: Madison, WI

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