UJIMA Intake Program Coordinator

Position Overview
Journey Mental Health Center has an opening for a UJIMA Intake Program Coordinator in our UJIMA program! The UJIMA Intake Program Coordinator (PRC) performs administrative and clinical duties integral to UJIMA. The PRC is the first contact for consumers and provides customer service in a supportive, professional and effective manner and is responsible for performing the day-to-day coordination of the program. The PRC is responsible for providing professional clinical services for consumers in UJIMA, and will work collaboratively with UJIMA and the UJIMA Team Leader on providing access to services, and increasing programmatic offerings to and for consumers. This is a 100% FTE position, which requires 60% clinical work and 40% program coordination/administrative activities. Overall service requirements include 720 hours a year (a combination of direct and indirect services).

Essential Qualifications

  • Master’s degree in a related behavior health field, accruing 3,000 hours of supervised clinical experience.
  • Licensure as an APSW, LMFT-IT, or LPC-IT


  • Demonstrated strong analytical computer skills, including the ability to develop and utilize databases, email, Internet, Word, Excel, FileMaker Pro, and PowerPoint, and basic dictation/note-taking skills.
  • Experience with use of evidence-based practices in mental health and substance use disorders.
  • Commitment to work toward improving cultural sensitivity as demonstrated by: valuing diversity, recognizing personal limitations in one’s competencies, and having the desire to improve.
  • Strong commitment to principles of recovery, and to facilitating consumer participation in treatment/service planning and provision.
  • Knowledge of evidence based practices for treatment of mental health and co-occurring disorders.
  • Experience in community-based mental health and substance abuse assessment, service coordination, treatment planning, therapy/counseling, and crisis resolution.
  • Ability to communicate effectively (both orally and in writing).
  • Ability to work effectively with an interdisciplinary team including a positive and creative attitude.
  • Ability to work independently, and remain organized and efficient.
  • Superior ethics and interpersonal boundaries as evidenced by past experience in community based work and related professional references.

Preferred Qualifications

  • Bilingual in English/Spanish or English/Hmong
  • Knowledge of HIPPA

A. Delivery of Clinical Services

  1. Performs accurate assessments to evaluate alcohol and other drug use issues and/or mental health issues in a culturally sensitive, recovery oriented, trauma sensitive manner by providing assessments within the context of the consumer’s perspectives and beliefs.
  2. Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.
  3. Works collaboratively with referral source(s), the consumers and other community agencies to develop and maintain a continuum of care.
  4. Provides case management and other therapeutic services as necessary.
  5. Provides consultation and support related to areas of specialization.
  6. Attends weekly team meetings and presents consumer cultural and clinical information
  7. Maintains minimum direct and case management service hour expectations.
  8. Work with management to evaluate programmatic requirements and efficiency
  9. Understand the clinical needs levels, consumer financial resources and staff credentials to make informed decisions for program/staff assignment.

B. Quality Assurance and Administration

  1. Provide leadership for promoting the principles of recovery, cultural sensitivity, and   while working collaboratively with other community-based services and systems to provide Substance Abuse and coordination services to the African American community.
  2. Act as a liaison to community providers and referral sources by linking consumers to UJIMA, Outpatient services or other community referral sources.
  3. Manage UJIMA waitlist as needed.
  4. Answer UJIMA line, providing services to callers in a culturally sensitive manner.
  5. Return voice messages in accordance with policy.
  6. Document consumer communication in electronic health record and other database.
  7. Participate in team, unit and agency meetings and training events.
  8. Comply with JMHC confidentiality policies and procedures
  9. Other duties as assigned.


Organization: Journey Mental Health Center

Job Location: Madison, WI

Read the full article at: https://www.jobsinmadison.com/j/t-UJIMA-Intake-Program-Coordinator-220373-e-Journey-Mental-Health-Center-l-Madison,-WI-jobs-j63021319.html?pbid=68383