Referral Coordinator

Description:

  • The Rainbow Project’s Referral Coordinator is responsible for responding to referrals of individuals/families made to the agency, from the first point of contact through disposition.
  • Responsible for the administrative coordination of select agency programs.
  • Respond to inquiries about agency services and coordinate outreach to promote & educate others about the same, including potential referral sources, funders, & other interested parties
  • Primary contact to receive, respond to, & coordinate requests for group psychotherapy
  • Coordinate with Community Service Facilitator to ensure coverage of essential responsibilities
  • Collect & compile required data for completion of agency quarterly & year-end reports.
  • Keep Referral Coordinator reference binder/materials updated.
  • This position reports to the Executive Director and Clinical Manager, and coordinates with the administrative & clinical teams.

Qualifications:

  • Bachelor’s degree required; Master’s degree in social work, psychology, counseling, or guidance preferred.
  • Must have excellent organizational skills, assertiveness & strong communication skills with colleagues & consumers; ability to work independently & part of a team; proficiency using Microsoft Office 365.
  • Requires one or more years experience working with & knowledge of the following…
    • Family dynamics & families affected by family violence, child maltreatment, & other traumatic experiences
    • Young children with special needs
    • Knowledge of early child development, including attachment
  •  Must be sensitive to needs of diverse children & families
  • Bilingual (Spanish & English) an asset

Organization: The Rainbow Project, Inc
Location: Madison, Wisconsin
Full Description: JobDescription.pdf