CCS Service Facilitators

We have openings for CCS Service Facilitators our GROW & PROPS CCS programs!  The CCS Community Clinical Specialist (CommCSI) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, treatment planning, referrals, and case management. The GROW CCS Service Facilitator works within a team of providers in the Growth Recovery Outreach Wellness (GROW) program who provide strength based community case management and mental health/SUD treatment services dependent on the scope of their practices to a wide array of individuals who have qualified for Comprehensive Community Services (CCS). The Service Facilitator works with a team of providers to support the goals consumers have, with the overall goal of recovery and improving quality of life. The GROW program has a variety of teams that provide services to youth and their families and adults who have a variety of mental health and substance use symptoms and concerns, including consumers experiencing their first episode of psychosis.

The CCS Service Facilitator reports directly to the assigned supervisor with overall program supervision provided by the Director . Minimum annual service hours are 1352. This position is included in the Professional Bargaining Unit.
Bachelor’s degree in a related behavioral health field

  • Experience in related behavioral health field.
  • Commitment to work toward improving cultural diversity and inclusion.
  • Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
  • Knowledge of evidence-based practices for treatment of mental health and co-occurring disorders.
  • Experience in community-based mental health and substance abuse assessment, case management, treatment planning and crisis resolution.
  • Ability to communicate effectively (both orally and in writing).
  • Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
  • Ability to work independently and remain organized and efficient.
  • Superior ethics and interpersonal boundaries as evidenced by experience in community-based work with related professional references.
  • Possession of a valid driver’s license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e., transporting consumers.

Typical Physical Demands
Requires driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc.
Working Conditions
May require evening or weekend hours depending on program and consumer’s needs
Proof of COVID-19 vaccination, or submission of ongoing PCR test results required.


  • Master’s degree in a behavioral health field, accruing 3,000 hours of supervised clinical experience
  • Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian).
  • Fluent in American Sign Language.
  • Experience with use of evidence-based practices in mental health, and substance abuse.

A. Provision of Clinical Services

  1. Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner.
  2. Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and case management in a context that is supportive of the consumer’s culture, values, and perspectives.
  3. Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.

B. Program and JMHC Participation

  1. Attends staff meetings, in-services and other program activities as requested.
  2. Participates in JMHC committees, trainings and activities as directed and/or approved.


Organization: Journey Mental Health Center

Job Location: Madison, WI

Read the full article at: