Family Based Services Care Coordinator

POSITION OVERVIEW
We have an opening for a Family Based Services Care Coordinator in our Outpatient Services program! The Family Based Services (FBS) Care Coordinator (CSI) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, treatment planning, referrals and case management. The FBS Care Coordinator will work with a team of clinicians, therapists, and prescribers to meet the varied needs of children and families. Duties may include assisting clients in connecting to therapy, medication management, and other community resources. This position will also help clients problem solve to meet basic needs and achieve their goals.

FOLLOWING IS ADDITIONAL INFORMATION:
The FBS Care Coordinator reports directly to the assigned supervisor with overall program supervision provided by the Clinical Team Manager. Minimum annual service hours are 1200.  This position is included in the professional bargaining unit.

QUALIFICATIONS
ESSENTIAL
Education/Licensure
Bachelor’s degree in a related behavioral health field
Experience

  • 1 year of experience in related behavioral health field.
  • Commitment to work toward improving cultural diversity and inclusion.
  • Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
  • Knowledge of evidence-based practices for treatment of mental health and co-occurring disorders.
  • Experience in community-based mental health and substance abuse assessment, case management, treatment planning and crisis resolution.
  • Ability to communicate effectively (both orally and in writing).
  • Ability to work effectively with an interdisciplinary team with a positive and creative attitude to meet varied consumer needs.
  • Ability to work independently and remain organized and efficient.
  • Superior ethics and interpersonal boundaries as evidenced by past experience in community-based work with related professional references.
  • Possession of a valid driver’s license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e. transporting consumers.

Typical Physical Demands
Requires driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc.
Working Conditions
Proof of COVID-19 vaccination, or submission of ongoing PCR test results required.
May require evening or weekend hours depending on program and consumer’s needs.

PREFERRED

  • Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian).
  • Fluent in American Sign Language.
  • Experience with use of evidence-based practices in mental health, and substance abuse.

RESPONSIBILITIES:
A. Provision of Clinical Services

  1. Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner.
  2. Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and case management in a context that is supportive of the consumer’s culture, values, and perspectives.
  3. Provide case management triage duties to include a brief assessment of consumer’s needs.
  4. Provide case management tasks that include telephone calls to providers, support systems and family members, and completing referrals to ensure appropriate continuum of care.
  5. Assist in connecting consumers to recovery communities, natural supports and problem solving to meet basic needs and achievement of consumer’s goals.
  6. Complete medication referrals to assist consumers with connections to prescribing.
  7. Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.

B. Program and JMHC Participation

  1. Attends staff meetings, in-services and other program activities as requested.
  2. Participates in JMHC committees, trainings and activities as directed and/or approved.

 

Organization: Journey Mental Health Center

Job Location: Madison, WI