Social Worker Bilingual Hmong CCS

The Dane County Department of Human Services in Madison, Wisconsin, is recruiting for professional Social Workers. The current vacancy is for a full-time (1.0 FTE) Social Worker Bilingual Hmong CCS (Comprehensive Community Services) position located within Adult Community Services. The Eligible List created will be used to fill future vacancies within the next six (6) months.

Employees who work in bilingual designated positions receive an additional $.75 per hour, this is not reflected in the above hourly rate.

Equity, Definition and Examples of Duties

Commitment to Equity and Inclusion

As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.

COMPREHENSIVE COMMUNITY SERVICES (CCS)Under the direction of a Social Work Supervisor, incumbents determine program eligibility for persons with mental illnesses and/or substance use disorders seeking Medicaid CCS. Meet with persons who have a mental health and/or substance use diagnosis to educate them about the features of the CCS program and its Recovery model. Ascertain voluntary interest in CCS participation. Gather assessment information via direct client interview and relevant collateral contacts. Complete Department of Health Services (DHS) functional screen to determine functional eligibility. Assist consumer with obtaining physician’s prescription as necessary. Ensure that all required documentation is complete and filed in a timely manner. Assist consumers with selecting a service facilitation agency and facilitate a warm transfer to that agency for ongoing services. Assess need for immediate services and make arrangements if necessary. For those determined ineligible or not interested in CCS, provide information and assistance in accessing alternative resources. Perform annual reassessments of eligibility with DHS functional screen. Provide community education on the CCS program. Outreach to other service access points. Perform other duties as assigned.

COMMUNITY RECOVERY SERVICES (CRS)Under the direction of a Behavioral Health Program Specialist, incumbents provide direct service, program oversight, provider education, and community program coordination of the CRS benefit to eligible consumers with severe and persistent mental illnesses. Gather clinical assessment information via direct client interview and relevant collateral contacts in order to accurately complete WI DHS Mental Health/Alcohol and Other Drug Abuse (MH/AODA) Functional Screen to determine functional eligibility for CRS and need for psychosocial rehabilitation. Manage active CRS caseload, including: coordination with clients, case managers, and other community service providers; completing intake, 6-month updates, annual recertification and all required documentation and submitting to WI DHS; setting placement rates based on clinical need through use of the residential rate setting tool and individual placement agreements. Oversee Medical Assistance (MA) billing for services and identify, address, and resolve any issues, in collaboration with Dane County Department of Human Services (DCDHS) billing staff. Understand and implement all CRS benefit rules, updates, and changes from the Wisconsin DHS and ForwardHealth. Conduct provider oversight to ensure quality service provision and compliance with all CRS standards and requirements. Maintain accurate tracking of CRS revenues and reconciliation, documentation, reviews and re-certifications, provider compliance, and other quality assurance protocol established by DCDHS. Provide education, training, and technical assistance regarding the CRS benefit, including the CRS application and referral process, service delivery requirements, staffing requirements, and documentation requirements. Perform other duties as assigned.

Education, Experience & Special Requirements

Applicants with a Bachelor’s or Master’s Degree in Social Work will be screened through. Applicants who are currently in their final semester of school and are obtaining a Bachelor’s or Master’s Degree in Social Work will also be screened through. Applicants with any other major must possess a temporary or permanent Social Work Certification from the WI Department of Safety and Professional Services (DSPS) prior to applying (a training certificate will not be accepted).

All individuals must possess a degree and a temporary or permanent Social Work Certification from the WI DSPS prior to the first day of employment. If any applicant does not possess a temporary or permanent certification on the first day of employment the job offer will be rescinded and they will be terminated. Candidates with a temporary certificate must obtain a permanent certification within one (1) year in order to pass probation. Candidates are required to pass relevant testing to become a certified Wisconsin Functional Screener within the first 90 days of employment.

Special Requirements:
Must have a valid driver’s license, a good driving record and access to reliable personal transportation, or equivalent. Determining clinical eligibility requires a minimum of one (1) year of paid full-time experience working in a treatment setting with persons with serious and persistent mental illness and/or substance use disorders. Experience is defined as working directly with individuals identified as part of the target population (mental health/substance use) in a setting where the primary function is assessment, treatment, intervention, or observation of mental health and/or substance use conditions.

Background Check Statement: Some positions may require a criminal background check which can include fingerprinting due to the nature of the job’s responsibilities. Wisconsin’s Fair Employment Law, s. 111.31 – 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position’s responsibilities are substantially related to the applicant’s criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.). Management reserves the right to make employment contingent upon successful completion of the background check.

Bilingual Requirements
For designated bilingual positions, candidates must pass a bilingual test (e.g., Spanish – English, Hmong – English, etc.)

Physical and Environmental Work Requirements:
Requires sitting and standing; work inside and outside of an office environment which includes home visits and meetings with service providers. Ability to sit or stand to operate a personal computer with or without assistance. Ability to travel from office to other locations. Ability to see and hear within normal ranges with or without adaptive devices.

Knowledge, Skills & Abilities

Knowledge of, and experience applying social work methods, techniques, policies, procedures and treatment techniques. Knowledge of human development and behavior, including mental health and substance use disorders. Knowledge of dynamics of human relations, including dealing with intellectual, academic, emotional, physical or social disabilities. Knowledge of applying motivational interviewing techniques. Experience working with and relating effectively to diverse populations. Experience identifying and solving problems. Experience in case planning. Knowledge of community resources and support programs. Ability to prepare and maintain complex records and reports. Ability to participate effectively as a team-member. Ability to use a computer to generate reports, complete forms, and document case activity. Excellent personal, written and verbal communication skills. Excellent organizational and time-management skills.


Organization: The Dane County Department of Human Services

Job Location: Madison, WI

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