Case Manager- Youth Justice/Child Protection


To provide social work services, including:   investigations, on-going case management, ACCESS and Intake, assessments in Child Protective Services, Child Welfare and Juvenile Justice to children and families in Bayfield County

Examples of Duties

  1. Provide Child Protective Services investigations and ongoing case management services
  2. Provides ACCESS services related to child abuse/neglect, child welfare, and law enforcement referrals
  3. Provides assessment, conducts home visits and supervised visitation, provides case management services to children, individuals, and families for court-ordered and voluntary cases related to child protection, child welfare, delinquency, and status offenses
  4. Provide children’s Juvenile Court Intake services for the purpose of screening children/youth taken into custody
  5. Conduct intake inquiry interviews with children, youth and families
  6. Make decisions/recommendations regarding law enforcement and non-law enforcement intake referrals including case closure, informal disposition, deferred prosecution or court petitioning
  7. Determine the range of services needed by individuals and families through interviews, home visits, collateral contacts, etc.
  8. Provides families with information specific to their financial obligations for repayment for services provided
  9. Attends court hearings and provides written reports and testimony
  10. Monitors compliance with court orders
  11. Coordinates services with other agencies/disciplines/community members such as law enforcement, schools, attorneys, mental health, and substance abuse service providers, etc.
  12. Provides evening and weekend on-call services including assessment, provides crisis intervention, takes and transports children subject to temporary physical custody orders, makes custody decisions and referrals
  13. Completes case-related documents including correspondence, case decisions, and general documentation within specific timelines
  14. Arranges evaluation services to assist with family assessment decisions
  15. Prepares families for court hearings by explaining the process and by sharing recommendations
  16. Participates in section and department meetings, work-related committees, and trainings
  17. Participates in the Child Abuse Response Effort (C.A.R.E.) Team
  18. Assists in development, coordination and participate in the multi-discipline coordination teams; including the Child Death Review Team
  19. May act as the child abuse and neglect electronic data base “Super-User” for Children and Families Section
  20. Provides informational presentations to other staff, professionals, and community groups related to department programs and policies
  21. Participates in supervision/consultation
  22. Performs other duties as assigned


  1. Minimum of a four-year degree from an accredited college social work degree preferred but will consider: sociology, psychology, criminal justice or other approved human services program
  2. Completed most requirements and actively working toward becoming a certified social worker in the state of Wisconsin but not currently eligible for a training certificate or temporary license
  3. Minimum of one-year experience providing social case management to children and families
  4. Experience in computer use and keyboarding (40 wpm) including Microsoft software including word processing, spreadsheets, e-mail, etc.
  5. Valid driver’s license and reliable transportation

Supplemental Information

Knowledge, Skills, and Abilities

A.    Interpersonal Skills
1)    Recognizes and acknowledges the feelings of others and demonstrates respect for families
2)    Recognizes the importance of dealing with difficult issues within families in a purposeful and meaningful manner to facilitate hope/vision/change
3)    Identifies strengths within the family that can be linked to promoting change
4)    Facilitates a team approach with the family and other providers
5)    Persists in engaging families, gathering information, and seeking out resources

B.    Personal/Professional Awareness
1)    Recognizes/respects needs and beliefs of individuals of diverse cultures
2)    Understands that people can change and integrates this belief into case practice
3)    Understands how values, style and background can impact objectivity/bias
4) Identifies personal strengths and limitations and understands how this is related to their professional role
5) Displays an ability to be decisive and makes sound logical decisions that can be supported.
6) Displays openness to new information and feedback
7) Displays positive outlook and approach to work, clients, and challenges related to job and job functions.

C.    Analytical Thinking
1)    Uses conceptual frameworks (e.g. family systems theory) in gathering information and in decision-making
2) Interprets underlying causes of situations or behaviors
3) Displays an ability to gather information from a variety of sources and understands family situations/conditions/dynamics

D.    Communication Skills
1)    Creates situations that allow for open communication with families and collateral providers
2)    Communicates clearly and accurately, orally and in writing
3)    Uses interviewing techniques/methods that assist in eliciting essential information

E.    Organizational Skills
1)    Uses effective time management techniques
2)    Documents cases accurately
Organization: Bayfield County Human Services Department

Job Location: Washburn, WI

Deadline: September 4, 2022

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