Addiction Care Coordinator NewStart

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The Addiction Care Coordinator plays an important role in Meriter Hospital’s efforts to help patients understand and access the treatment options for substance use. Their primary focus is to meet with patients throughout the hospital to help connect them to services after treatment. As a program that supports harm reduction, the Care Coordinator will be empowered to “meet the patient where they are at” to ensure they are connected to whatever treatment they feel ready for.

The day to day of the Care Coordinator will vary greatly depending on the volume of patients and their needs. The ideal candidate is someone that thrives with variety, is able to self-direct with organizing their day, and is capable of communicating with the many different stakeholders involved in a patients care. Depending on the situation they may need to gather information from the staff on the hospital unit, family members of patients, and advocate with community resources to find the right treatment options.

The Addiction Care Coordinator will work closely with a team of two other Addiction Care Coordinators and an Addiction Medicine Doctor. They will receive regular clinical supervision and support from the team at the NewStart Outpatient clinic.

Required Qualifications:

  • Associate degree in human services or related fields
  • 1 year experience working with people with substance use disorder.
  • 3 years working in a healthcare setting
  • Experience with Motivational Interviewing
  • Eligible to apply for SAC-IT upon hire
  • Familiarity with the ASAM criteria
  • Ability to manage multiple ongoing care coordination cases efficiently
  • Demonstrate understanding of the Disease Model of Addiction and associated relapse risk factors
  • Practice is informed by a harm reduction approach to client interactions
  • Exercise good judgment, maintain good interpersonal relationships, adapt to change, evaluate critically and think creatively.
  • Effective written and verbal skills allowing communication with physicians, co-workers, other clinic/hospital personnel, as well as the public.

Preferred Qualifications:

  • Bachelor degree in human services, psychology, social work, or related field
  • Experiencing using an Electronic Medical Record – ideally EPIC.
  • Working knowledge of Madison community resources
  • Familiarity with:
  • Community based support groups
    • WI Department of Health Services Chapter 75, “Community Substance Abuse Service Standards”
    • Electronic Health Records
  • Crisis Prevention/Intervention techniques.




Work Schedule

Schedule is negotiable, no nights or weekends.

Hours Per Week






Site Address

1015 Gammon Lane



Zip Code

Job Location: Madison
Organization: UnityPoint Health
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