Victim Advocate


The Victim Advocate provides immediate crisis intervention services to respond to the health and safety of clients; supportive counseling to improve clients coping skills, overall functioning, and ability to make decisions during stressful times; and provides other emergency services that are intended to restore the client’s sense of dignity and self-esteem.


Client Services

  • Provide crisis intervention/crisis response services including assessing safety and risk factors. Facilitate access to emergency care, shelter, and support services.
  • Provide information, support and resources to help victims/survivors make informed choices.
  • Provide education on issues related to sexual violence including trauma, coping strategies, healing from abuse, etc.
  • Answer Hope House’s 24-hour crisis/helpline as scheduled
  • Make appropriate referrals for other community-based services (i.e. law enforcement, SANE, physical and mental health services, crime victims’ compensation, public health, victim witness, schools, social services, etc.)
  • Provide advocacy and accompaniment as needed or requested.
  • Provide follow-up services for program participants.
  • Plan, coordinate, implement and facilitate support groups for survivors focusing on choices, safety, personal wellness, coping skills and healthy relationships.
  • Other duties as assigned.

Systems Advocacy

  • Identify and create community partnerships/alliances with individuals, agencies and organizations that may have contact with victims/survivors.
  • Actively participate in Coordinated Community Response Teams, Sexual Assault Response Teams, Community Networking Groups, I-Teams and other on-going formal networks of local stakeholders to ensure communication and collaboration between Hope House and other systems.
  • Participate in training opportunities for law enforcement, health care providers, judicial officials and human services to provide education on issues related to sexual assault and/or domestic violence.

Awareness and Education

  • Promote knowledge of Hope House services, and provide information on how to access services to the public, community services providers, law enforcement, health care providers, etc.
  • Participate in community events and activities to increase awareness of sexual assault, domestic violence, child abuse, elder abuse and human trafficking, and inform how to access Hope House services.
  • Respond to requests from hospitals, health care providers, law enforcement and human services departments to provide direct client services for victims/survivors. Provide accompaniment for victims/survivors as requested.
  • Respond to law enforcement requests for advocacy services including victim interviews, Lethality Assessment Protocols, and faxed/email referrals.
  • Provide emergency transportation to clients entering shelter when no other option is available.
  • Provide shelter shift coverage on-site in the event the staff regularly scheduled is not able to work.



  • Knowledge of, or willingness to acquire knowledge of social service, addiction, mental health and justice systems, pertinent to the needs of those who have experienced trauma.
  • Experience and desire to work with diverse populations.
  • Ability to maintain confidentiality is required.
  • This position has regular, scheduled work hours, but some flexibility is required in scheduling.
  • A valid drivers license, active motor vehicle insurance, and access to a reliable vehicle is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to stand, sit, talk, hear, walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to smell.
  • The employee must occasionally lift and/or move up to 50 lbs.
  • Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


The work conditions for this job description are:

  • This position is based at the Resource Center in Baraboo. Travel throughout the 5 county service area and Dane county is required occasionally.
  • Must pass criminal background check.
  • Flexible work hours are required to accommodate for after-hours/weekend on call response, client services, meetings and community events.

Organization: Hope House of South Central Wisconsin, Inc.

Job Location: Baraboo, WI