Bilingual Case Manager – Spanish

NewBridge is a non-profit organization that helps provide older adults a bridge to successful aging. Our agency provides a wide variety of services and programs primarily for low-income individuals, aged 60 and older. We are seeking a full-time bilingual (English/Spanish) case manager who is passionate about helping older adults thrive and has experience and relatability in racially diverse settings.

The NewBridge case management program assists low-income older adult clients in Madison and Monona, aged 60 and older, to access resources and connect them to services and opportunities that help them live on their own to the fullest extent possible. Each case manager builds trust and develops professional relationships with the clients they serve.

Primary Duties

  • Perform an assessment of the client’s needs.
  • Conduct regular visits with each assigned client, often in-person and at the client’s home.
  • Develop a client-centered, strength-based individual service plan.
  • Coordinate and arrange for services based on the resources available.
  • Provide follow-up and advocacy to help the client receive services.
  • Answer calls on our intake phone line from older adults.

Education and Experience’

  • Associate, Bachelor’s, or Master’s Degree in Human Services or related field OR equivalent life experiences.
  • Proficient computer skills, specifically with Google Workspace and Microsoft products.
  • Excellent written & verbal communication skills.
  • Demonstrated ability to effectively work as a member of a team.
  • Attention to detail & a commitment to quality & timely completion of responsibilities.
  •  Ability to work well with everyone, embracing different perspectives and life experiences beyond one’s own experience and perspective.
  • Verbal and written fluency in Spanish language


  • Driver’s License
  • Automobile Insurance
  • Reliable Personal Vehicle
  • Criminal/Caregiver Screening
  • A writing sample and/or computer assessment may be required during the interview

Work Schedule

  • 40 hours per week
  • No weekends, holidays or on-call

Salary and Benefits

  •  Competitive Salary
  • Benefits Package $8,000/year
  • Paid Time Off
  • Paid Holidays
  • Mileage Reimbursement
  • Staff Engagement Opportunities

The position will remain open until filled.