Organization Background:
Briarpatch Youth Services has an exciting job opportunity for a skilled professional. The agency is a dynamic non-profit community organization that has served Dane County since 1971. Briarpatch provides a broad array of
services to more than 2,000 youth annually who have runaway, are experiencing homelessness, are justice involved,
or facing other challenges.
Youth Shelter Manager
Days/Hours:
This is a 40 hour per week position working with a team who provides shelter services to youth ages 12-17. The
schedule is primarily Monday through Friday (2-10pm or 3-11pm). Additionally, there will be the need to flex the
schedule at least once a month to overlap with weekend staff and occasionally attend agency
activities. The shelter is in operation 24/7/365 and is a state licensed facility. Some nights, weekends, holidays, and
24 hour on-call (every other week) is included in this position.
Type:
Full-Time
Exempt/Non-Exempt:
Exempt
Pay Range:
Starting pay $27.00 to $29.00 per hour. Additional compensation may be available based on demonstrated bilingual abilities, jobrelated advanced degrees, and professional experience.
Work Location:
2720 Rimrock Road, Fitchburg, WI 53713 (This is an in-person position.)
Deadline to Apply:
November 10, 2025
Description:
The individual in this position is responsible for ensuring that shelter services provided to runaway, homeless, and at-risk youth
are delivered in accordance with state licensing regulations and program standards established by the agency as well as in
accordance with the principles of trauma-informed care and positive youth development frameworks. This is a managerial
position that requires supervision of a team, administrative tasks, as well as direct client services.
Duties:
This is a Manager Level role which provides coaching and direct supervision of shelter staff, including hiring,
facilitation of team meetings, and completion of employee performance evaluations.
Coordinates team building activities and training opportunities for Youth Shelter Advocates and interns.Directs and coordinates provision of shelter and supports outpatient services to clients and ensures that clients receive
quality services in a timely and professional manner.
Provides direct services to clients.
Coordinates the collection of information necessary to make accurate and timely reports to funding and/or regulatory
agencies and completes/submits these reports in a timely manner.
Ensures that shelter staff, student interns, and volunteers receive adequate training prior to assuming the
duties/responsibilities associated with their position.
Develops and implements policies and procedures in consultation with the Program Director.
Ensures program compliance with client documentation/reporting standards and with agency policy/procedures.
Determines the monthly schedule for counselors working in the shelter and covers shifts in the shelter as necessary.
Maintains an orderly shelter facility and checks frequently on food, supplies and youth rooms.
Willingness to learn the intricacies and details of Chapter 57 and ensure compliance standards are met and rules are
followed, including regular checking of paperwork and logs. This includes completing Serious Incident Reports for the
Dept of Children and Families (DCF).
CPR/First Aid/AED/Fire Safety and Medication Administration Training within the first two weeks of role. It is the
responsibility of the Manager to excel in these areas.
Perform other responsibilities and related duties as assigned.
Education/Experience Qualifications:
A bachelor’s degree in social work, counseling or a related field from an accredited college or university and at least two
(2) years of full-time experience working in youth services setting.
Knowledge of youth homeless services, trauma informed care, and positive youth development practices preferred.
Bilingual preferred.
Required Skills:
Excellent written and verbal communication skills are required.
Experience managing and supervising staff members.
Highly organized and attention to detail.
Willingness to do the on call portion of the role, which includes 50% time being able to answer calls from Youth
Advocates or come in, in response to an urgent situation.
Physical Requirements:
Ability to lift 25 lbs.
Ability to sit and/or stand at a desk for most of the day.
Supervisory Responsibilities:
Up to 10 individuals including full-time and part-time.
Reliable Transportation:
This position requires a valid driver’s license and a driving record that will allow the person to operate an agency-owned
motor vehicle.
Reliable transportation to work required.
Benefits:
Health Insurance
Dental Insurance
Life and Disability Insurance
11 paid holidays
401k Retirement Savings Plan(after one year)
Flexible Spending Account (FSA)
Mileage Reimbursement
Generous paid time off
More information on Briarpatch Youth Services may be found on our agency website www.briarpatch.org
All qualified applicants will receive consideration for employment without regard to race, color, religion, age,
sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local laws.