NewBridge Case Manager

NewBridge is a non-profit organization that helps provide older adults a
bridge to successful aging. Our agency provides a wide variety of services
and programs primarily for low-income individuals, aged 60 and older. We
are seeking someone who is passionate about seeing older adults thrive
and has experience and relatability in racially diverse settings, especially
with Black older adults. NewBridge intentionally values and promotes
diversity, equity, inclusion, and anti-racism in serving older adults. The case
manager will work with low-income older adults in Madison and Monona,
many of whom will be Black.

Qualifications:
Case management is a method used to help individuals to stay safe and
well, both physically, and emotionally. An effective case manager helps
low-income older adults connect to resources, services and opportunities to
ensure they can remain independent. Our case managers work to build
trust and develop a professional relationship with each older adult. They
are successful because they are good communicators, provide knowledge
of local resources, and are strong advocates for those they serve.

Responsibilities:
● Complete comprehensive needs assessment with client
● Conduct regular visits with assigned clients; often in-person and at
the client’s home
● Develop an individual service plan with the client based on their
needs
● Coordinate and arrange for services based on available resources
● Provide follow-up, support and advocacy on behalf of the client to
access needed services
● Create and maintain confidential client case notes
● Answer calls on our intake phone line

Education and/or Experience:
● Associate, Bachelor’s or Master’s Degree in Human Services or
related field OR equivalent life experiences
● Computer skills, specifically with Google Workspace or a willingness
to learn
● Ability to embrace diverse perspectives and understand the
relationship between race and life experiences
Requirements:
● Driver’s license with access to a reliable personal vehicle
● Automobile insurance
● Personal cell phone
● Criminal/caregiver screening
Schedule:
● 40 hours per week
● No weekends, holidays or on-call

Salary & Benefits:
$20-23 per hour
$8,000 Benefit Package
Mileage Reimbursement
Generous Paid Time Off

How to Apply:
Email your resume to info@newbridgemadison.org
Mail your resume NewBridge, Attn: Deb, 1625 Northport Dr., #125,
Madison, WI 53704

Application Deadline:
The position will remain open until filled.

Find more information about the role here: https://socwork.wisc.edu/wp-content/uploads/sites/504/2026/09/Case-Management-Job-Description.pdf

NewBridge intentionally values and promotes diversity,
equity, inclusion and anti-racism in serving older adults