SERVICE FACILITATOR / COMMUNITY-BASED MENTAL HEALTH CLINICIAN

Master’s Level  ·  Fitchburg, WI  ·  Full-Time  ·  $35.00–$40.00 per hour

Step Time, Inc.  ·  2984 Triverton Pike Drive, Suite 207, Fitchburg, WI 53711  ·  608-286-1037

ABOUT STEP TIME, INC.

Step Time, Inc. is a community-based mental health organization committed to delivering structured, recovery-focused services that empower individuals to achieve sustainable independence. We serve people living with co-occurring mental health and substance use needs — work that is demanding, and work that changes lives.

We are a small agency, and that shapes how we treat the people who work here. You will not be a number. Your supervisor will know your caseload, your strengths, and what you are working toward. Clinical supervision toward licensure is provided in-house at no cost to you — one hour per week, every week — so the hours your credential requires are built into your job instead of paid for out of your own pocket. As clinicians grow, we make room for them, with opportunities to take on specialization and expanded responsibility as the agency grows.

What we ask in return is real. We operate with clear expectations, strong accountability, and a commitment to excellence in service delivery, because the people we serve cannot afford anything less. We support our staff so they can meet that standard — not in spite of it.

We are seeking Master’s-level clinicians who want to be of service, who value autonomy and professional growth, and who are building a career rather than filling a job.

COMPENSATION & BENEFITS

●        $35.00–$40.00 per hour, based on experience and licensure (40 hours per week)

●        Health, dental, and vision insurance — Step Time pays 55% of health premiums and 50% of dental and vision

●        401(k) with employer match up to 3% of pay

●        FSA or HSA available

●        Employer-paid life insurance and long-term disability

●        30 paid days off per year: 15 vacation days, 9 paid holidays, 3 sick days, and 3 personal days

●        Weekly supervision toward licensure at no cost to you — typically a $75–$90 per hour value, provided in-house

●        Paid weekly team meetings and structured onboarding

●        Performance-based flex incentive for exceeding 35 billable hours weekly

●        Professional development support

WHO THIS ROLE IS FOR

This role is a strong fit for a clinician who:

●        Is highly organized and self-managed

●        Can independently manage a caseload

●        Values clear expectations and structured supervision

●        Is comfortable working in community-based settings

●        Wants long-term professional stability

KEY RESPONSIBILITIES

●        Carry a caseload of 12–18 consumers

●        Conduct assessments and write assessment summaries

●        Develop individualized recovery plans

●        Facilitate Recovery Team meetings

●        Coordinate services and community referrals

●        Collaborate with external providers and agencies

●        Complete progress notes within 24–48 hours of service

●        Maintain a minimum of 32.5 billable hours per week once a caseload of 8 is reached

●        Attend weekly supervision and team meetings

●        Maintain compliance with CCS and Medicaid standards

●        Complete the CCS provider orientation checklist within the first two weeks of employment

●        Participate in required CCS training and continuing education

●        Provide culturally responsive, inclusive, trauma-informed services in alignment with state and federal standards

A note on billable hours: billable time is not limited to face-to-face contact. Care coordination, collaboration with outside providers, and the research and phone calls that support a consumer’s plan are billable. Our clinicians meet this standard consistently.

EDUCATION & LICENSURE

Required:

●        Master’s degree in Social Work (MSW or MSSW) from a CSWE-accredited program

●        Eligibility to meet Dane County CCS Service Facilitator requirements

●        Valid Wisconsin driver’s license, reliable transportation, and current automobile insurance

●        Ability to pass criminal and Wisconsin DOJ background checks

●        Ability to perform community-based work, including driving, field visits, and standard office tasks

Preferred:

●        APSW, CAPSW, or LCSW

●        Experience in community mental health or case management

●        Wisconsin substance use credential through DSPS (SAC-IT, SAC, or CSAC)

WORK ENVIRONMENT

Community-based work throughout Dane County, with an office in Fitchburg, WI.

TO APPLY

Email your cover letter, resume, and three professional references — supervisors and/or co-workers, with phone numbers and email addresses — to traci@steptimeinc22.com.

Applications are reviewed upon receipt. Early submission is encouraged. Two full-time positions available; open until filled.

Step Time, Inc. is an Affirmative Action/Equal Opportunity employer. Step Time, Inc. offers equal employment opportunities to all potential employees and applicants for employment without regard to age, race, color, religion, sex, gender, sexual orientation, national origin or ancestry, income level or source of income, arrest record or conviction record, less than honorable discharge, gender identity, physical appearance, political beliefs, student status, genetic information, marital status, disability, or any classification protected by federal, state, or local laws. This position may require other duties as the role evolves; this description is not exhaustive.